Overall an unsatisfactory experience. We decided to splurge a bit and book a suite, but was instead given a so-called 'duplex room' which is essentially a family room with lots of beds in lieu of other amenities - of dubious value since it was only my wife and myself. The front desk said they were full and could not relocate us. And the bathroom was very small, with an inward swinging door, which made it impossible to enter the bathroom while someone else was in it without banging their toes against the bottom of the door. Who needs this sort of aggravation while on vacation?
Also we found the food unsatisfactory, and certainly a couple or four notches below the food served across town at the Regina, where we stayed previously. For instance, our evening appetizer selection was usually a choice of Orange Juice - I'm not kidding - or Apple Soup - which was just hideous. We found ourselves eating dinner in other hotels at an extra cost, even though we booked half board at the SunStar.
Next time in Wengen we will either stay again at the Regina, which truly had a four star menu, or might try the Schonegg, where we had an excellent dinner and the owner took great pride in his hotel.
- Official Description (provided by the hotel):
- The traditional Sunstar Hotel Wengen**** is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family. ... more less
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- Also Known As:
- Wengen Sunstar Hotel