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“Wonderful Old World Hotel”
Review of Hotel Regina

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Hotel Regina
Ranked #17 of 21 Hotels in Wengen
Certificate of Excellence
Baltimore, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful Old World Hotel”
Reviewed August 23, 2013

We stayed for one week in the Hotel Regina while hiking daily in the beautiful surroundings. This is an Old World Hotel with Old World Service. The staff - all of them - were incredibly nice and helpful. The owner and his wife would come by our dinner table every night and made it clear that they would do whatever it took to make our stay comfortable and enjoyable. Although I agree with a previous reviewer that in some areas the hotel shows its age, I stopped noticing these things after the first day because I was so taken with the ambiance of the whole place, the service and the attitude of all the staff. They really made you feel special. After our week in Wengen, I went to Italy for a business meeting and stayed at what I consider to be the opposite of Hotel Regina - a new resort in Tuscany where the hotel looked flawless but where the service was completely impersonal and many things were automated. I looked back at my time in Wengen and realized why it was so special.

Room Tip: ask for a view of the Jungfrau
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank Photini17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
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English first
Cleveland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 21, 2013

This was our first trip to the Bernese Oberland, and to Wengen. The hotel is stately and grand on many levels (the foyer and dining room) but there is an amount of "faded glory" to it that many travelers may not appreciate if they are looking for perfection. There is charm and grace to this hotel, the lobby, bar area, and dining room are beautiful and relaxing to lounge around in. The owner's dog "Caramel" even warmly greets you upon arrival at the desk! Everyone working at the hotel was very courteous and kind, including the owner Mr. Meyer. The room was nice and clean, with a very large bathroom....we had a room that had a balcony overlooking two sides of the town and Lauterbrunnen valley....simply breathtaking and beautiful! Yes, the room could have been more updated, but it was clean and very spacious (compared to hotels in major European cities) and served all our purposes. We had breakfast on the days we were there, and they had a nice selection of items, all very well prepared. We also had dinner one evening in the restaurant, very pricey (but then again what isn't in Switzerland!) but the food was delicious. There are not too many places to dine in Wengen, so eating at the restaurant was a nice treat.
Overall, I think this hotel is a very nice and was well worth the price. If you want a shiny, new hotel with a modern feel, this is not the place for you. If you appreciate some history and don't need everything to be the latest in fashionable decor, then I think you will enjoy this gem.

  • Stayed September 2012, traveled as a couple
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Helpful?
3 Thank CaseA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 27, 2013

We stayed at Hotel Regina-Wengen once before, on our first trip to Switzerland. We enjoyed that stay as well as this one. This time, when we checked-in, we were met by Owner-Manager Guido Meyer at the front desk where he informed us, due to the demands of several group bookings, that we were being upgraded to the Magdalena Suite for our six night stay. This was, indeed, a very nice surprise.

Our stay was made special by the attention given to us by the front-desk staff and dining room staff, especially Phillip and Peter.

While an old hotel, our suite was well-appointed, with a very comfortable king bed, a bath with a full-sized walk-in shower with an oversized rain-water showerhead, a large claw-foot tub and tons of towels for our up to two showers per day (we are avid hikers).

Thanks go out to all who made our trip to Wengen/Lauterbrunnen/Jungfrau extra special. Oh! And six days of full sun certainly didn't hurt!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Laz1544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbondale, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2013

Not only was the view of the Jungfrau outside our balcony perfect, but the hotel was first-rate in every way-- the staff was friendly and gave good advice on hiking and things to do. When we missed our walking our dog, they even lent us their dog! The hotel itself is beautiful-- marble everywhere, and the food is excellent. Most important to us was the friendliness of the staff. Highly recommended!

  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aldie, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2013 via mobile

Stepping into the Hotel Regina is like entering an episode of the Twilight Zone...everything as you would expect in 1960. The bedding, furniture, and plumbing are all in serious need of updating. From peeling paint and broken furniture on balconies to no A/C to hoards of tour groups that arrive very late and leave very early, Hotel Regina was a complete disappointment except for the breath-taking scenery. The Alps were amazing.

  • Stayed June 2013
    • Value
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    • Service
Helpful?
3 Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
118 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 6, 2013

No doubt it is an old hotel but this is an award-winning one. The managers and staff are excellent. And the dog, Caramel, OMG so lovely!!!

We arrived in summer end of May 2013, and it was snowing heavily. The snow was quite thick and it's just pure fun. Temperature was minus 10 degrees.

The room was okay, I had a balcony that I cannot use because of the freezing temperature outside. Extra blankets was necessary.

Our group had a pot luck party at the lobby with its beautiful fireplace and with chairs and sofas of all shapes and sizes and piano to keep ourselves entertained.

Room Tip: High floor, preferably with balcony
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pluboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 8, 2013

I stayed in the ski season in Hotel Regina, and it was a terrible experience. The hotel needs a complete RENOVATION, as it is very old and lots of things are broken down. I had wall paper coming down in my room, which was not repaired during the whole week (see picture). I asked the dutch speaking manager for compensation in the form of a nice bottle of wine, but he consulted the owner of the hotel, and said that he could not do anything.
The hotel is very dirty.
Employees walk around without the feeling that we as clients make their job.

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
7 Thank jhsmitamsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Regina

Property: Hotel Regina
Address: Zentrum, Wengen 3823, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites
Hotel Style:
#6 Luxury Hotel in Wengen
#7 Ski-In / Ski-Out Hotel in Wengen
#16 Romantic Hotel in Wengen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Regina 4*
Number of rooms: 90
Official Description (provided by the hotel):
We would like to introduce you to Hotel Regina in Wengen, situated in our beautiful little country of Switzerland, more specifically in the Bernese Alps. Ever since this splendid building was constructed in 1894, Hotel Regina has welcomed guests from all four corners of the world. It is strategically placed in a dominant position, allowing for spectacular views of the surrounding mountains, most notably the Jungfrau and the Silberhorn, as well as a plunging view of the Lauterbrunnen Valley and its impressive waterfalls. We're very lucky to have the talented head chef Mickaël Cochet (rated 16/20 by the Gault & Millau restaurant guide) on our team. We invite you to discover our beautiful Restaurants 2 gourmet Restaurants 16 Gault & Millau " Chez Meyer's" and "La Bulle" The main restaurant "Jack's Brasserie" along with an excellent wine list.Jack's Brasserie (with an excellent wine list) In 2004, this Victorian-style hotel property was classified and recognised by the Swiss Heritage Fund. The hotel offers rooms with balconies or terraces with unique panoramic views. Furthermore, the Jungfrau-Aletsch region is a UNESCO World Heritage Site, granting us exceptional value. The gentle blend of clean air, fine food and grandeur form the perfect backdrop for summer or winter sports. We are convinced that Hotel Regina is a magnificent place, that cradles you in an atmosphere of tradition and magic. ... more   less 
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Also Known As:
Regina Hotel Wengen

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