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All reviews train station cocktail party cable car family suite indoor pool your luggage owners and staff amazing views the entire staff family owned golf cart course dinner wonderful hotel sitting area swiss alps each evening directly across the street
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Reviewed November 5, 2017

We visited Hotel Eiger in the fall of 2017 and had an absolutely fabulous experience!

We were welcomed by owner Susanna, who gave us a super helpful rundown of the town of Murren and of the hotel. Susanna was extremely hospitable and helpful and is willing to answer any and all questions. She showed us the best places to go in town, the best hiking trails to take, suggested other towns and attractions to explore, and explained how to get there…she is a great resource that is always willing to help! That same hospitality is also true of the rest of the staff at Hotel Eiger…everyone is extremely friendly and hospitable and eager to help make your stay the best! On top of that, we probably have had the best sleep here that we’ve ever had in a hotel...the combination of a quiet car-free town, fresh mountain air, and the glorious alpine water makes for a perfect night’s sleep, and some pretty perfect days too :)

The room itself was great…very spacious with a large bed, desk, lounge chair, wardrobe, mini fridge, flat screen tv, and a very clean bathroom (which comes complete with robes and hairdryer!). Everything you could need is provided and the room is very clean. The decor in the room is also very pleasing and makes you feel right at home. We especially loved the fresh air and natural light coming from the windows and balcony door. The best part of the room is the balcony (obviously), which faces the mountains and gives you a SPECTACULAR view, quite honestly, probably the best view in the town. Hotel Eiger was one of the only hotels with a clear view of the Eiger, which is what makes the hotel so spectacular. Free wifi is also available and you also get a guest card which will get you discounts in town at nearby shops! They even allowed us to store our luggage at the front desk after we checked out at 11 since we were still planning on doing some hiking. They also are able to offer a room to shower and change in after you check out in case you need to clean up after exploring.

 As far as extra features and amenities go, Hotel Eiger offers just about anything you could want! They have an indoor swimming pool and lounge area, an outdoor rooftop lounge area,  gym, ski room, sauna, indoor lounge area with leather couches, a bar, a child’s play room and library, souvenir shop, and 3 restaurants…THREE! (Check out the souvenir shop for super cute local handmade gifts and Swiss treasures; we loved the shop!). The free breakfast buffet is located in one of the indoor dining rooms with big windows that offer a perfect view of the Eiger. The buffet itself is fantastic with all types of bread, cheese, and meat options, cereal, yogurt, eggs, and pastries. They even offer a variety of juices and champagne!

 As far as the restaurants go, the three restaurants offer the same menu, but all 3 have different, but spectacular views. One is located outside on the deck, which we visited
daily for after-hiking drinks, coffee, and ice cream. The other 2 restaurants are located inside and are a little more formal. Be sure to book your dinner reservation during sunlight hours so you can still see the view, and request a window seat if there are any available! We spent about $100 the night that we did dinner at the hotel restaurant and had some amazing local Pinot Noir, pesto-crusted lamb with spinach and ricotta ravioli, which we finished off with a crème brulee that was to die for! Everything was absolutely fantastic and definitely worth the money, I would highly recommend planning to do at least one dinner at the hotel restaurant, even if you don't end up staying at the hotel.

To get there:

Being that it is the highest town in the area, and Murren is a car-free town, it can be a bit tricky to get to. But again, the views make it completely worth it! We had a rental car that we left in the covered parking garage located at the train station in Lauterbrunnen, which is the town below Murren which IS accessible by car. We ended up paying about 25 CHF (Swiss Francs) for the 2 nights and 3 days that our car was in the garage, so it evens out to about 8 CHF per day. From there we got tickets to Murren, which cost about 11 CHF per person for a one-way trip. The fare includes a gondola from Lauterbrunnen to Grutschalp, and the train ride that takes you from Grutschalp to Murren. The entire trip from Lauterbrunnen to Murren takes about 30 minutes total. You can buy the tickets at the train station or the  at the gondola station, and the gondola leaves Lauterbrunnen every 30 minutes. The train station at Murren is located right in front of Hotel Eiger, and while there is a  porter available for the  hotel, you really don’t need it since its right across the street. From what I’m told, you can also get to Murren via gondola instead of the gondola/train combination. We didn’t take that route, but the gondola station is on the other side of town, so if you go that route with your bags you may want to utilize the porter option.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
6  Thank katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2017 via mobile

I have been going to Mürren for many years woth my family. Whenever we can we stay at the Eiger - for us it is a crucial part of the Mürren experience. The owners are very friendly and welcoming. Although the GBP:CHF exchange rate has been cruel in recent years, for me the Eiger remains worth it. Tip instead of walking through the village with skis take the short train to the intermediate station where you can get straight on a lift.

Stayed: March 2017, traveled with family
Thank Imbibo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2017 via mobile

We had an amazing experience at the Hotel Eiger! The natural beauty of Mürren is astounding, and was only made better by having a super comfortable and clean hotel to relax in! Our room was recently updated and had a beautiful balcony overlooking the mountains. The pool/spa area was much appreciated after long days of hiking in the Alps. We enjoyed our dinner at the quaint Eiger Guesthouse even more than the main hotel restaurant.

Stayed: October 2017, traveled as a couple
Thank lsla523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2017

I stayed at Hotel Eiger for a much-needed rest.

I found a delightful hotel, full of friendly, helpful people and with an amazing view of the mountains.

The restaurant was lovely, with an amazing start of a pate with truffle in it. Lovely lounge area, and an amazing spa room.

I could not recommend this more.

Room Tip: Pay extra for a room with a view - I did not and I regretted it.
  • Stayed: October 2017, traveled solo
    • Location
    • Rooms
    • Service
Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2017

Great hotel at the top of Murren! Clean, quaint rooms with comfortable beds and amazing views. The staff was very friendly and helpful. The breakfast was ok, but the dinners were awesome! Conveniently located to everything.

Room Tip: ask for a view room - it is worth the upgrade
  • Stayed: September 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank krhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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