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“Excellent hotel, location,comfort and friendly service”

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Carlton-Europe Hotel
Ranked #14 of 40 Hotels in Interlaken
Certificate of Excellence
Reviewed September 11, 2010

We stayed at the hotel Carlton Europe with a small group with Travelsphere.

From the moment we arrived at the friendly reception we felt that this was a well run and maintained hotel. We were even given a choice of room.

All the staff spoke English and were without exception helpful and friendly. Rooms were well appointed, spottlessly clean and beds very comfortable. Our room had a large flat screen TV with English news channels and a BBC station. Also a radio.

The restaurant areas were good, there was even an outdoor area being used during our visit. Breakfast was a good choice of Continental with hot scrambled egg and toast available. Evening meals were varied, tasty and we were offered seconds every night!

The location is good, near the Ost Station but very quiet. An easy walk into town with superb views of the Jungfrau and excellent shops. With items such as Swiss knives, cuckoo clocks etc the prices are the same everywhere.

There are three small bar/restaurants attached to the hotel but operated independently. There was a French one called Che Pierre where we had a drink on the veranda most nights. The others were Indian and a Grill House.

We recommend this hotel to anyone, staying there really made our holiday something special.

  • Stayed: August 2010, traveled as a couple
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Thank cabbie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 15, 2010

Having read previous reviews was really looking forward to staying for the 8 nights booked. It was handy to Interlaken Ost railway station for all the various locations to visit. Best tip buy your tickets the night before unless you are going off early for the day. There are always crowds. Hotel room was clean but on 4th floor and with the temperatures in the 30s it was like a sauna. No air conditioning. Breakfast was so so but repetitious, Suppose this is what you get for continental breakfast. The staff were efficient and friendly and nothing was too much trouble.

  • Stayed: July 2010, traveled as a couple
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Thank arnyt8428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2010

Wonderful property. Specially the two sweet charming girls at the reception. They are brilliant. Once we informed that July 06, is our 10th anniversary, promptly they organised a bottle of sparkling wine complementary. They really made our visit so special. Internet was free at the looby and the breakfast was good. We simply love this hotel. You feel so special here.

  • Stayed: July 2010, traveled as a couple
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Thank Srimanta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2010

We stayed here for 10 days in June 2010 and can thoroughly recommend it. As mentioned in other reviews it's only a few minutes walk from Interlaken Ost station from where trains depart in all directions including the Jungfrau region (tip - as the station is so close buy rail tickets the previous evening as there are long queues in the mornings).

We had Room 353 which was a corner room with a balcony and views of the Jungfrau mountain, contrary to other reviews the bathroom was a good size. Breakast can best be described as sufficient. The hotel has both a dining room and a bistro called Chez Pierre, the former was frequented by tour groups but the latter was good with excellent cooking by we assume Pierre.

We stayed on a B&B basis but found plenty of good places to eat within 10 minutes walk, Des Alpes and Scuh come to mind.

All in all a pleasant and comfortable hotel in a good location.

  • Stayed: June 2010, traveled as a couple
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Thank JAG018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2010

Hotel Carlton Europe is a ten minute walk away from the railway station (with luggage). It is located centrally and has a lot of restaurants around it and the city centre is only a short walk away. We were welcomed with warmth by the front office personnel (Dominic) and when we came back to him for advice regrding the places to sight-see, he took the trouble to explain the pros and cons of each place and provide us with detailed instructions on how to get there. That's service for you!

The rooms are quite spacious. Our room had the fire escape and so we missed out on a view from that side, but the other window overlooked the alps and a quiet road. The breakfast was adequate, there was a good selection of fresh fruits. The decor is very tasteful, the flower arrangements and the quaint displays are unique. The bathrooms are too small!

It is very close to harder kulm, a must-see. The Trummelbach falls are another must-see attraction which is close enough.

  • Stayed: May 2010, traveled with family
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Thank GitaBhukta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2010

This hotel has just had work done on the reception area and looks good it is 5 min from interlaken west railway station you can see but not hear the trains.

the reception staff were very helpful the room was not ready so our bags were taken for storage an a cup of coffeee provided while we checked in.

the room is spacious and clean well layed out with tea/coffee maker and a safe.
the balcony was a good size and room service was good and prompt.
we were on a tour and the menu was limited there were not many staying so 2 nights we ate in the ajoining steak bar the food and service here were better than the hotels resturant.

the hotel is at the oposite nd of interlaken to the shops only 5 min walk away so is in a very quiet area of the town we would recomend the hotel but the evening meals were not great but breakfast was very good with a wide range of food availiable.

  • Stayed: June 2010, traveled as a couple
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Thank rockybuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

Nice hotel next to Interlaken Ost station. Elegant building, clean rooms but the tiniest of bathrooms. About 3x3 feet. We had a large,airy room. We stayed 3 nights. The first night there was a crazy sound emnating from the adjoing room - seemed like a gurgling stream or water gushing. We called the reception who siad they couldn't do anything. It quietened on its own after an hour. One morning we called for soap a few times as it was delivered. Eventualy, I went to the reception and a young man was very apologetic and aid he'd have it delievered. Just as i was turning another person (rather tallish gentkleman) - probably a supervisor emerged from a room and began arguing that soap had been delivered the prvevious day to our room. I said it hadn't been since the liquid soap bottle has to be screwed on to the handle. He seemed cross we were asking for soap. later I saw him at the restaurant and he didn't as muchas acknowledge our presence. The other staff seemd quite friendly and helpful.

Stayed: June 2010, traveled with family
Thank ASDERSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton-Europe Hotel

Address: Hoeheweg 94, Interlaken 3800, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Interlaken
#4 Ski-In / Ski-Out Hotel in Interlaken
Price Range: $174 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton-Europe Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling of security back home. Centrally located just 200 meters from the Interlaken Ost train station on the famous Höheweg. Starting point for excursions in the Jungfrau region as well as the recreation area around Lake Thun and Brienz. Parking lots for cars (chargeable). On foot you reach the center of Interlaken within 5 minutes. The Hotel Carlton-Europe can offer the following: -Team building, motivation -Adult education -Full Catering -Conference rooms with plenty of ambience. The hotel rooms are individually renovated with own equipment. Restaurants: Ruedihus (traditional Swiss cuisine), Johnny's Gärtli (Steakhouse), Shalimar (Indian cuisine and pizzas) and Johnny's Bar Dancing. Leisure: Billiards, Table Tennis, Chess. Large hotel garden with a natural swimming pond. Central, quiet location. ... more   less 
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Also Known As:
Carlton Europe Hotel Interlaken
Carlton Europe Interlaken

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