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“Excellent - they go out of your way for you...”
Review of Hotel Derby

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Hotel Derby
Ranked #7 of 46 Interlaken B&B and Inns
London, England
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent - they go out of your way for you...”
Reviewed January 3, 2007

Stayed here over Xmas 2006. George, the owner, was fantastic, recommended some great restaurants (Stella, Im Gade) for Xmas Eve and Xmas day dinners, which were fantastic. The rooms were spacious, clean and well decorated, with comfy beds. The breakfasts were good - everything you could possibly want - 3 types of breads and rolls, several different meats and cheeses, spreads, cereal, yoghurt and good, bottomless pot of coffee! The hotel felt comfortable and homily, you have that 'ah, i am home' feeling when you get back from a busy day sightseeing, it is not pretentious or showy, but still private and stylish. Easy walk from Interlaken West station, or 10-20 minutes to Interlaken East.

  • Liked — service, rooms
  • Stayed December 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JulieFromAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    58
    66
    20
    2
    9
See reviews for
51
58
7
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
High Wycombe, UK
Level 5 Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed December 20, 2006

We stayed here for 4 nights as part of our honeymoon and had a very pleasant stay.

The owner was extremely friendly, offering us help with trips, preparing coffee and a croissant for us when we missed breakfast etc.

The room and bathroom was large, clean and look liked it had recently been modernised. It was serviced daily with clean towels, sheets etc.

The views into the Alps are great and it's perfect to open the windows in the morning and get some fresh aire in.

Only slight complaint was that the wooden floors throughout mean that noise does someetimes carry in the rooms and the corridors but certainly not sufficient to create disturbance.

Great value location 5 minute walk from Interlaken West (don't stay on to East) and the town centre.

  • Liked — Value, location, staff, rooms
  • Tips/Secrets — Have a pint and chilli in Buddys Bar
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank djfozzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 27, 2006

My sister and I stayed at the Derby at the tail end of our trip to Italy and Switzerland in mid-Sept '06. We had a room on the 2nd floor with twin beds, overlooking the garden in the back of the hotel. There aren't any phones in the rooms, but that wasn't a problem for us. The main area of the town is a short walk away and the hotel gave us free passes for the town buses, which we used a couple of times. The room was perfectly adequate for what we were willing to spend, knowing that we were going to be out & about most of our visit. I would definitely stay here again.

As far as the below post regarding breakfast, I honestly have no clue what that person was talking about. Every morning when we'd go down to breakfast, they would bring us a basket with croissants and rolls. They have a small buffet set up with a few types of cereal, yogurt, deli meats, cheese, etc. We left breakfast feeling satisfied every morning of our stay.

  • Liked — View
  • Disliked — Maid service cleaned our room when we were down at breakfast one morning before we'd had a chance to shower
  • Stayed September 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mecubed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2006

We have just returned from our switzerland trip. Never ever in our life did we stay in such a bad hotel as hotel Derby. It is really a pity that the hotel which looks tastefully decorated from outside has such horrible service.

The staff of the hotel are very unfriendly and the quality of service was pathetic. We were not provided with adequate help and information by the staff of the hotel. The room did not have a basic facility of an intercom or a phone and everytime we had to run from the second floor down to ask for trivial things.

To our sheer disappointment the only piece of information provided to us about the tourist office opening time was also incorrect. We faced a lot of inconvience because of this . I would recommend visitors always to double check information provided by the hotel in order to avoid such instances.

Breakfast was a nightmare. Beef was the only option and since we dont have beef so we had nothing to eat and had to survive on an apple and a cup of tea. Virtually no effort was made when we requested for some alternative arrangements. So in case you are a vegetarian or do not have beef then you should never stay in this hotel.

I would never recommend this hotel to anyone.The only thing i would suggest is that staying in this hotel is a complete waste of time, effort and money.

  • Liked — nothing
  • Disliked — behaviour of staff
  • Tips/Secrets — check out the breakfast menu with the hotel if you are a vegetarian
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank ani76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 28, 2006

I'm surprised more people haven't written a review about this lovely hotel. Conveniently located - almost directly across from the large grass area in the center of town and about 10 mins walk from the station (you can use either Interlaken East or West). We stayed in room 28, which was upstairs and overlooked a row of residential gardens, along with some spectacular mountain views. The room was small, but perfectly adequate and the bathroom was large by European standards. Ours did have a hairdryer. Wonderful hospitality - good local information as well. Good breakfast with muesli, yoghurt and the ever-popular Swiss hot chocolate. Highly recommend the trip to Jungfraujoch - fairly strenuous walk outside in the snow to the top restaurant - only because it's at 12 000 feet. But well worth it and the food was great. Be advised - it can be mobbed inside. As food is so expensive in Switzerland, recommend the Co-Op grocery shop opposite the station. The one in Interlaken even has a restaurant upstairs, where you can get a plate of food for about CHF 12 and a great cuppachino for CHF 2.30. Best deal in town. Highly recommend the hotel and would definitely return.

  • Liked — Location, value, rooms and service.
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank Natalie-UK-USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 13, 2006

Personal Attention! The Hotel Derby was the best hotel that we stayed in on our 3 week trip to France, Switzerland and Spain. Very clean rooms, big bathrooms for Europe(no hair dryers in room), wonderful staff, great breakfast (was included in our cost) and you must try the yogurt. I would recommend this hotel with no hesitations and I am very very picky. Interlaken was beautiful! Sorry I have no pics of the room that show how great it was.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank ttaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Derby

Property: Hotel Derby
Address: Jungfraustrasse 70, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #7 of 46 B&Bs / Inns in Interlaken
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Derby 3*
Number of rooms: 15
Official Description (provided by the hotel):
The Hotel Derby Announces its Grand Re-opening. We have spent months renovating our establishment to meet our customers changing travel needs. We are excited for you to see the results of our hard work and the "little oasis" at the top of Europe we have created for you! ... more   less 
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