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206 - 211 of 783 reviews
Reviewed September 8, 2016

I stayed in Metropole during this spring break and had a very pleasant stay. We had a late check in and were assisted very quickly. The hotel and its rooms are big compared to other hotels I have stayed in Switzerland, decent furniture. They have a lounge area with free hot drinks 24/7 by the health room. Very friendly staff, they helped us through our late check in, our taxis, all of it quickly. The breakfast buffet is also very decent with quite a nice spread.
WIFI is complimentary and the train station is a 10 minutes walk.

Date of stay: April 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Henna_AJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2016 via mobile

This hotel is next door to some of the nicest hotels in Interlaken - right on the main street and main park and with a view of the Jungfrau. We managed to get a great rate ($212 per night) for a 12 floor room facing the mountains. The hotel interior and exterior could use renovation, it is a bit shabby for an alleged 4 star hotel. However, the beds are very comfortable, and you really can't beat the rate for the location and view.

Date of stay: September 2016
Trip type: Traveled as a couple
Thank brandonk775
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2016

Huge prices for a filthy hotel, which gives you no comfort to stay there. Dirty curtains, used carpets (moquette), dirty bathrooms, noisy, bad smell in the room and incredibly impolite communication between the hotel staff and the tourists. Don't try to have a breakfast there...

Room tip: no way to obtain a good room
Date of stay: August 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank maddalena_69
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2016 via mobile

Great Hotel and room,very friendly and professional services.We spent the most amazing weekend in Interlaken. From there we went up to Muerren where we had our paragliding flight back to Lauterbrunnen.

Date of stay: August 2016
Trip type: Traveled with friends
Thank Werner K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this reviewResponded September 2, 2016

Dear Werner K

Thank you very much for your very motivating feedback! Having happy guests and providing even the better service than they are expecting is what the goal of every hotelier must be.

We are looking Forward to welcoming you back at the Metropole for your next stay in Interlaken!

Warm regards,
Marco von Euw
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016

Many friends had suggested over recent years going to the roof top terrace of the Metropole for coffee and cake and this year we visited it on three separate occasions.

Feeling inappropriately attired, being holiday makers, we expected to be told to return in casual attire more fitting of this plush establishment but this was far from the case. We were greeting by members of the waiting staff with an invitation to sit within the restaurant or on the Sun Terrace, we clearly had our sights set on the Roof Terrace in order to enjoy the sun but importantly view Interlaken and the amazing scenery from on high.
The costs are fair and definitely not considered exorbitant and the overall experience endorses the recommendations of our friends.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Service
Thank loanarranger_8
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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