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DanyCorrea
Sao Paulo, SP

Basic hotel

Review of Hotel Crystal
2.0 of 5 bubblesReviewed Feb 7, 2012
A basic hotel with small bathroom and not so clean (horrible towels). For us it was a little bit far from the restaurants, shops etc... mostly because it was winter and the weather was really cold. We were going to Jungfrau Mountain and all the transport was by the Interlaken Ost Train Station, that is not near the hotel. Staff were not helpful. A basic, ordinary breakfast. Internet free just in the reception.
Date of stay: February 2012
Trip type: Traveled with family
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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Reviews (269)
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All reviews interlaken west train station comfortable stay three star reception staff breakfast was delicious three nights balcony
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Reviewed October 28, 2011

Ten minutes walk to Interlaken West Train Station. Clean good-sized rooms (#101) come with ample cold breakfast buffet. Free transport pass. Lots of house rules. Tour Bus stop and located on main road, but reasonably quiet. Staff is helpful but firm.

Date of stay: September 2011
  • Trip type: Traveled as a couple
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Thank kanda84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 2, 2011

We only stayed here one night on a trip through Switzerland. Compared with other hotels in Italy, Germany and Luxenbourg it was expensive but it was clean. The room was very plain but for the one night this did not bother us. Position is close to the main road through Interlaken. Breakfast was ordinary but acceptable.

Date of stay: September 2011
  • Trip type: Traveled with family
    • Value
    • Location
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Thank oliverBolton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 12, 2011

Good small hotel right next to the station and 10 minutes away from the city center. Room was clean and quiet, breakfast buffet good with fresh products

Date of stay: September 2011
  • Trip type: Traveled as a couple
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1  Thank fabionyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 14, 2011

We stayed for 6 days in the hotel. We had made Interlaken as our base for part of our 15 day travel to Switzerland. It was a convenient hotel for us to travel for the 6 days...very close to the station. We had a very warm welcome from the person (male) at the reception...very friendly but has some weird rules which he shared with us for the first 10 mins. Cannot say it is wrong to have rules since I am sure he had an experience which got him to state the rules...but found them a bit weird and can laugh it off now. The place is well recommended for its accessibility. We were not too keen to be at Interlaken Ost due to the noise and crowds...so this suited just fine. The room was big and nice but definitely could do a bit of refurbishing. The shower was another story altogether...since we never could use it for all of the 6 days...not that we were not having a bath but the shower never worked though we kept complaining repeatedly...how we managed is yet another funny story...I managed to get a plastic box from the kitchen and used it to wash ourselves!!! It is one of those hotels where you should not expect too much. We were hardly in the room so we did not really get affected by the non functional light bulbs or the noise of the busload of travellers who would check in at 12 midnight and checkout at 5 am...or the terrible smell of the dinner which reached our room on the 2nd floor. Or was it that since this affected us so much that we just came to crash...which I may say was good since we explored more of Switzerland...so maybe I should thank them. They have a free internet service at the reception which is very convenient. All said and done the staff is very helpful and are ever running around since they are understaffed. It has only Asian travellers and the page with the rules discriminates one country clearly...which is not very good. The breakfast is nothing great...and options are not many. It seems the REAL OWNER has sublet this place to some one else for the upkeep and management. Would recommend this place to people who would want to spend less on stay and more on travel...but definitely carry a small jug to take a bath.

Date of stay: May 2011
  • Trip type: Traveled with family
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1  Thank Chocolates72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2011

the rooms arent bad but do need to be updated and the showers..thats another story the showers are quite frankly awful and need to be replaced ASAP. as for the food i was uterly disgusted with the stardards at this hotel i thought that a 3* hotel would atleast COOK there food properly but i was mistaken the 1st night we got the me and my class mates were served chips that were STILL FROZEN and the chicken thing (only way to describe it) was frozen at one end and just bout warm at the other. a few nights later we had something i can inly describe as some sort of buger thing that had hair on it a thick layer or fatty grease and also still had some plastic on it. even for a 38 hotel i would expect there to be atleast better food than frozen food with hair on it.if health and safety had been there they would ohave had a field day and probably more than likely shut the place down.

Date of stay: February 2011
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2  Thank lilovey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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