The hotel is well located, aprox. 10 min from Interlaken Ost station and a short walk from shops and restaurants. Some rooms, including the one I stayed, have a great view of the alps.
I stayed at a Deluxe room, which is quite spacious and comfortable. The bathroom, however, feels very small compared to the room (there was a shower bath with a curtain). There was an electric kettle and tea. There was a fridge but it was turned off. Drinks are available at vending machines on each floor and near the front desk. Wi-fi was very very slow in the room, and it cost CHF 3,00 an hour, purchased in advance. Some previous guest had left pajamas in the closet, which were not noticed by the cleaning staff.
The front desk area is very narrow, and the elevator is quite old and small (max. 4 persons without luggage). You may purchase tickets to the Jungfraujoch and other attractions at the front desk, and there is a TV monitor in the waiting area showing the weather in those locations real time.
Breakfast was limited in terms of fruit and hot dishes, but there was a great variety of bread, cheese and meat. Croissants were delicious. There is a small bar in the hotel, attended mostly by locals, with independent entrance from the street. Since Interlaken is short of "nightlife" options, it's a good option (and the closest) to get a beer.
Overall, the rooms are comfortable, staff very friendly, but service is just average. Leisure and entertainment facilities, as long as I recall, are non existent.
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