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MyHotel Merkur
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Reviews (114)
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74 - 79 of 114 reviews
Reviewed March 17, 2010

Great location, right opposite Interlaken West and the lakes, very close to the restaurants, supermarket.

Basic no frills rooms - great value for Interlaken, which is otherwise expensive, popular with young group travellers from Asia, Internet connection is available only in the lobby.

The girl at the front desk had no knowledge of the area or was unwilling to help. But the train station was right across and the people at the SBB ticket counters are very knowledgeable and friendly, and all speak good English

Breakfast is basic (no eggs or hot chocolate), I did not get breakfast on one day, as the cook was late by an hour (in Switzerland ! ), there was no refund, just a standard apology.

Rooms are old fashioned, quiet and comfortable and have a great view of the alps.

Overall good value

  • Stayed: March 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank VG_Brizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed January 27, 2010

  • Stayed: January 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 16, 2010

This was our first holiday abroad with our 2 year old daughter and therefore we wanted a self paced one with stay in decent hygienic hotels.

After a great time at Engelberg, we arrived at Interlaken. It was late at night and the reception of the hotel was closed. There was a paper stuck on the door on how to call someone for the key to enter the Hotel. We did that and the man arrived in 10 mins.

Our room key was lying on the front desk, which we took and went-up on our own to the room. Now starts the nightmare! The room was stuffy and was smelling very bad. We had to open the windows in the cold night to breath properly. The bed was shaking and the linen was unclean.

The next morning I complained to the front desk with no improvement. The included breakfast was also just OK.

We asked for a late check-out on the last day as the boat to Thun was at 12 and the check-out time was 11 am. They did not even extend 1 hour to us with a small child of 2 years?

Luckily, we were there only for 2 nights and the trip to Jungfrau made up for this disaster.

Never stay in this Hotel.

  • Stayed: June 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
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    • Business service (e.g., internet access)
Thank AKKMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed January 8, 2010

  • Stayed: January 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed December 22, 2009

  • Stayed: December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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