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“Management went out of their way to make our stay wonderful.”
Review of Hotel Krebs

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Hotel Krebs
Ranked #8 of 40 Hotels in Interlaken
Certificate of Excellence
Reviewed November 11, 2009

This hotel was in a good location and our room was comfortable, but it was the outstanding service, that we received from the helpful staff, that made our stay here memorable. From the moment we arrived (they offered to store our bags until our room was ready) until the moment we left ( they let us into the restaurant 45 minutes before it opened so we might eat some breakfast before catching an early train) the staff was very helpful. We needed some laundry done and the manager made arrangements to have it returned quickly. We enjoyed our stay in Interlaken and would stay at the Krebs again.

  • Stayed: September 2009, traveled as a couple
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Thank HGYIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 - 279 of 382 reviews

Reviewed November 4, 2009

After spending nights in Zurich and Lucerne at ''moderately'' priced hotels, we were expecting more of the same mediocre accomodation in Interlaken. We were very surprised and impressed with value for money at Krebs. After a complete renovation in 2008, this hotels looks and smells brand-new, but has kept many unique old features. Half Asian theme, half Swiss. Zero smoke smells, which was not the case in other Swiss hotels. Terrific complementary breakfast buffet, including champagne, eggs, bacon ,sausage. Free Wi-Fi. Free coffee and water in room, with cookies. Overall, the owners went above and beyond with great service and travel tips. We will definitely be going back to Interlaken and staying at Krebs.

  • Stayed: November 2009, traveled on business
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2  Thank nwadair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2009

We had reservations here for three nights. Our plane had been delayed out of Seattle so we missed the one to Basel and got in too late to make the last train to Interlaken. We were upset about missing a day of our vacation. We emailed the hotel from the airport just to let them know not to expect us. They were incredibly sympathetic and said they would not charge us for the missed night. I thought that was pretty amazing. When we got there the next morning, exhausted, they offered us a free breakfast and got us into a room at noon instead of three. These are really nice people!

The room was lovely with a view of the mountains. The breakfast was very nice. All in all, I thought this a great choice and I would definitely stay there again.

  • Stayed: October 2009, traveled as a couple
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2  Thank dibsenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2009

I booked this hotel on the basis of the reviews of other Trip Advisors which were all favourable at the time and I was not disappointed. The single room was actually a small double room with modern facilities including a small radio/CD player. The situation is handy to the railway station but not perhaps with the view one might hope for in Switzerland. However, I don't think Interlaken is the best place for magnificent scenery but more a base for visiting other resorts as there is a good transport service with two railways stations and I think the buses were free for residents of the hotel.

I liked the restaurant and found the staff helpful and friendly. This is a hotel with a flexible attitude that has not perhaps yet decided on its "niche" but is open to the needs of its clients.

  • Stayed: December 2008, traveled solo
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2  Thank amateur2urist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2009

We stayed in two rooms at Krebs during August. Very nice hotel and conveniently located a few steps from Interlaken West train station. One room had a window overlooking the mountains in the back and the other had a small balcony looking over the main street, both views beautiful in their own way. The rooms may not have air conditioning but there was some kind of cool air flow in both rooms. One day it was quite warm outside but even then it didn’t get hot in the room and we slept comfortably without opening the windows. The rooms are modern and of decent size. It’s hard to find big rooms in Europe. Beds were comfortable with good quality linen. Bathroom was quite large with nice smelling bath products. Best thing is high speed internet is FREE. If you’re travelling with your laptop then just connect it via the ethernet cable provided in every room, enter the id and password given at front desk and you’re good to go. This was much appreciated by my husband who had to keep working throughout our vacation.
The staff at the front desk was very helpful and arranged for paragliding for my two teens at a short notice.
Breakfast was alright, they had a lot of selection one day when we went early. Next day the items were not getting replenished towards the end of their designated close time and a lot of people who came down for breakfast around 9:30am were getting by with whatever was left.
Our only complaint was the unavailability of iron. Throughout our stay we could not get one. The guy at the front desk acknowledged their shortage and said that they’ll be getting some soon.
Overall we were satisfied with our choice, good location and clean modern rooms.

  • Stayed: August 2009, traveled with family
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3  Thank sbaig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2009

Great hotel, very easy to find, no need to rent a taxi from the station. Just five minutes walk and you're there. Perfectly located. Room was slightly small but really luxurious even though didn't spend much time in it. Food was great and the service was excellent.

Highly recommended.

  • Stayed: April 2009, traveled as a couple
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1  Thank Bernice083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2009

My friend and I stayed 4 nights at the Krebs. Our room, although small, had a tiny balcony with a view of the Jungfrau, which was wonderful.. The room had everything we needed but no airconditioning!! It was very hot when we were there and we had to open the windows which let in lots of street noise and prevented comfortable sleeping. They advertise AC but when you arrive say it is air cooling......which is nonexistant!!
The hotel concierges were terrific. The breakfast was very good. Everyone was very nice except for one 20-30something, dark hair,square jaw, rude, arrogant ,male waiter who worked the patio restaurant..

  • Stayed: August 2009, traveled with friends
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Thank gardenerBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Krebs

Address: Bahnhofstrasse 4, Interlaken 3800, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Interlaken
#6 Luxury Hotel in Interlaken
#9 Romantic Hotel in Interlaken
Price Range: $173 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Krebs 4*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel Krebs - more than 130 years of hospitality Built in 1875, Hotel Krebs was completely renovated and re-opened in 2008. Centrally located, just a short foot walk from the train station West, the Hotel Krebs is equally popular with business travellers and also tourists.The 37 rooms and 7 suites are modernly furnished and boost friendly colours. All rooms are equipped with bath/WC, flat screen TV, telephone, internet access, safe deposit box, hair dryer and tea/coffee making facilities. The junior suites have a mini-bar in addition. In the interest of our guests, Hotel Krebs exclusively disposes of non-smoking rooms and we do not have air-condition. The use of internet and Wifi is free of charge. The culinary handwriting of our gastronomy is marked by a classical Swiss cuisine with international influences. Local products are used whenever possible and great importance is placed on high quality products, from the moment of purchase to the presentation on the plate. ... more   less 
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Also Known As:
Krebs Hotel Interlaken

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