We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Hotel Royal St. Georges Interlaken - MGallery Collection
Ranked #5 of 40 Hotels in Interlaken
Certificate of Excellence
GreenLeadersBronze level
London
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Christmas Wedding”
5 of 5 bubbles Reviewed January 4, 2014

Stayed here for our Christmas wedding with family group ranging from 6 years old to 70 years old.
Everyone loved the place. Staff were friendly and helpful, rooms were spacious, clean and well fitted.

Also had our Christmas Dinner here which was excellent.

We live in the West Indies and the staff at the Royal St.George helped us with wedding details such as hairdressers etc.

I can not recommend this place highly enough. Quiet, friendly, personal.

Room Tip: Some of our party had rooms in the older part of the hotel which were classic in decor and very pret...
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PB8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review, February 6, 2014
Thank you so much for your feedback about your positive Hotel & Staff experience in our establishment. I will pass it on to our staff. We hope to welcome you soon again in Interlaken!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

655 reviews from our community

Traveler rating
    293
    225
    75
    41
    21
See reviews for
170
316
24
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 1, 2014

The reception upon arrival was pleasant however, everything went downhill.

The housekeeping was cleaning the room halfway when we went back to pick up something. The room remained in that state after we returned in the evening. The bottle of cleaning detergent remained in the washroom. We stayed for 3 nights and sheets were not changed throughout the stay.

We made a Christmas eve dinner reservation prior to our arrival, with specific dietary needs for our son. Upon check in, we realised that the booking was made on Christmas Day instead (which is odd as we would have checked out on Christmas Day already). Changes were made on the spot. On Christmas eve, we went to the restaurant, only to find that the reservation was made for 2 instead of 3 . Clearly, the dietary needs for our son was not passed on to the kitchen, again. Despite many tables available, the restaurant manager took awhile to bring us to a bigger table. Food was served extremely slow. After 2 hours, we just finished our main course. Food was bad as the soup was super salty and the steak came well done instead of medium. We gave up waiting and left dinner without the dessert. It was not as if the restaurant was packed! The saving grace was the waitress was very pleasant through out the meal.

I think the hotel is over rated and I will not recommend this place to my friends.

  • Stayed December 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank GinaDec2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PB8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review, February 6, 2014
Thank you for your feedback. We are very sorry that your stay didn't reach your expectations. Be assured that we did took all measures to improve our service quality in the future, specially at the restaurant. I'm very sorry for the inconvenients caused. We hope to welcome you soon again in Interlaken & at the Hotel Royal-St.Georges Interlaken-MGallery Collection!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 1, 2014

We went there in april 13, had a nice room , huge bathroom and moreover balcony with breathtaking view.
loved the location 5mins walk from market and station . while check in time was not informed to us we had to wait few hrs before check inn but overall it was very pleasant stay with nice room service and helpfull staff

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mohit406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PB8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review, February 6, 2014
Thank you so much for your feedback about your positive experience in our Hotel. We hope to welcome you soon again in Interlaken & at the Hotel Royal-St.Georges Interlaken-MGallery Collection!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed December 27, 2013

We haven't even stayed the night and already things are going wrong. We arrived and asked the Concierge to for dinner suggestions. He vaguely described walking "out to the right of the hotel to find lots of places to eat". When I asked for names, he said "just go right out of the hotel". Then we wanted to try to go night sledding. We asked if he could call the company to check to see if they had last minute reservations. Instead of callilng them, he got on the internet and searched the web site. He would not call for us. When we went back to our room and asked to make a local call, the receptionist did not help and only said, "I will call you back", which she did not. Finally we went to the front desk and asked them to call for us. Of course, by the time we talked to the company, it was too late to night sled. Service was slow in the bar. Then when getting ready for bed we did not have towels. I went to the front desk. It had a number to call (which could not be read). When I found someone, he was the night manager. I asked for towels. He told me he would bring them when he finished his smoke. That was 30 minutes ago. Let's see how service is in the morning.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Amber B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PB8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review, February 6, 2014
Thank you for your feedback about your negative staff & servcie experience. Please accept my apologies for the disagreement cause to you. Be assure that I've took all necessary actions to improve the guest quality in the future. We hope to welcome you soon again in Interlaken & at the Hotel Royal-St.Georges Interlaken-MGallery Collection!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed December 21, 2013 via mobile

We were unfortunate enough to stay at this Hotel with our visit to Interlaken this year.

The initial reception was really courteous but, the service there after was truly horrendous.

We requested a top up of the condiments in the room from reception and was told to fetch it from the bar if we wanted. Extremely rude attitude by the concierge!

On the second day our room was NEVER cleaned and made. Even after a request was placed with Housekeeping the afternoon.

Truly disappointing service considering the 4 star rating.

I will not recommend this establishment to fellow visitors.

Stayed December 2013
Helpful?
1 Thank John-Jaques R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PB8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review, February 6, 2014
Thank you so much for your feedback about your Hotel & Staff experience in our establishment.
I can assure you that we took all necessary measures to improve the quality of service.
We hope to welcome you soon again in Interlaken & at the Hotel Royal-St.Georges Interlaken-MGallery Collection!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 8, 2013

My boyfriend and I stayed at this hotel during our roundtrip in Europe and we were not disappointed!
The hotel looks gorgeous from the outside as well as the inside, but once it is completely renovated, I am sure it will take all of our breaths away (I am planning to come back to see the result!).
Every staff I have met was curteous and friendly and I noticed that they pay attention to their guests, especially in the restaurant. Speaking of which, they have great breakfast selections and dinner was delicious!
If you are hungry between 2pm and 5pm(or 6pm?), they have a couple of Room Service selections which are typically European (cold dishes) but they are tasty and just enough to keep you full until dinner.
Location is great and since the town is small, you cannot get lost and you can shop all day for anything and come back to the hotel in minutes to drop of your shopping bags before heading back out.
Also, you have a beautiful paronamic view of the mountains from the room (when it is sunny of course). You can step out on the balcony to take pictures, which is nice.
Last but not least, the hotel offers you different types of rooms. We got the "historic" one I believe. It was not of my taste but if you are looking for a getaway week-end, this room is perfect for a romantic stay! People who like "older" looking rooms would enjoy staying in it as well.
All in all, we had a fabulous stay and I can't wait to come back to see the renovation results!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PB8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review, December 13, 2013
Greetings from Interlaken
Thank you so much for your graeat feedback concerning your stay at the Hotel Royal-St.Georges Interlaken. We are very happy to read that you've enjoyed your stay with us.
I will share this good news within my team and I hope to welcome you soon again in Interlaken
Patrick Bonnaure
Gerneral Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Interlaken hotels
0.0 mi away
Hotel Interlaken
Hotel Interlaken
#4 of 40 in Interlaken
4.0 of 5 bubbles 563 reviews
0.7 mi away
Hotel Roessli
Hotel Roessli
#1 of 8 in Unterseen
4.5 of 5 bubbles 2,203 reviews
0.8 mi away
Hotel Beausite
Hotel Beausite
#2 of 8 in Unterseen
4.5 of 5 bubbles 639 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Stella Hotel Interlaken
Stella Hotel Interlaken
#8 of 40 in Interlaken
4.0 of 5 bubbles 345 reviews
0.2 mi away
Carlton-Europe Hotel
Carlton-Europe Hotel
#10 of 40 in Interlaken
4.0 of 5 bubbles 295 reviews
0.3 mi away
Metropole Hotel Interlaken
Metropole Hotel Interlaken
#7 of 40 in Interlaken
4.0 of 5 bubbles 458 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Royal St. Georges Interlaken - MGallery Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Royal St. Georges Interlaken - MGallery Collection

Property: Hotel Royal St. Georges Interlaken - MGallery Collection
Address: Hoeheweg 139, Interlaken 3800, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Interlaken
#1 Spa Hotel in Interlaken
#2 Ski-In / Ski-Out Hotel in Interlaken
#3 Luxury Hotel in Interlaken
#4 Business Hotel in Interlaken
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Royal St. Georges Interlaken - MGallery Collection 4*
Number of rooms: 93
Official Description (provided by the hotel):
The 4 star Superior Hotel Royal-St.Georges Interlaken belongs to the MGallery Collection. Set against the panoramic Alpine backdrop of the Eiger, Monch and Jungfrau mountains (Top of Europe), nestled between Lake Thun and Lake Brienz, Interlaken is a popular destination for nature lovers and those looking for some rest and relaxation. Marvel at the historic facade dating from 1908, step into the elegant hotel lobby with its impressive staircase and savor the historical charm of the hotel. The large ballroom in Art Nouveau style, with its hazy light and scent of Alpine flowers, is the epitome of romance. A charming terrace awaits guests in the garden, offering a breathtaking panoramic view of the Harder Kulm mountain, as well as a relaxation area where guests can unwind.Free Wi-Fi in the entire hotel, free wellness & Sauna, restaurant The Verandah with 50 places, Bar-Lounge Royal, 4 banquet rooms for the organization of your events up to 150 persons, pets are welcome, hotel parking spaces available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Cheap Tickets, Travelocity and ACCOR so you can book your Hotel Royal St. Georges Interlaken - MGallery Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Royal St Georges
Royal St Georges Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing