The location of the hotel is less than 5 minutes of walk from the Interlaken west station. We stayed in 6 places in our Switzerland trip and this hotel undoubtedly gets the highest rating for customer service. The decor of the hotel may be a little old for some people with old style keys, fuzzy walpaper but they kept the hotel and bed neat and clean. The hotel has a patio/balcony with an amazing view of the Alps. Staff is very friendly and helpful right from giving travel tips to guiding on good restaurants around in Interlaken. The hotel though does not have A.C but the staff was pretty prompt in giving us a table fan when we requested. The hotel gave us free passes to the local trains and buses which made our commute easy and comfortable. Our stay included a very nice and hearty breakfast buffet in the hotel's restaurant. Overall our stay at the hotel was worth every penny we paid.
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