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“Excellent service, great location”

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City Swiss Q Hotel Oberland
Ranked #28 of 40 Hotels in Interlaken
Reviewed June 23, 2014

We organized our company event there (with 54 people) and have not a single thing to complain about. The hotel is located a 3-minute walk from the train station in a quiet street, the bedrooms are generous and very clean, service (both at our reception and dinner) was excellent, facilities are very nice and have a convenient layout (balcony for smokers adjacent to dining room) and the food was brilliant. Not to mention the very kind contact person, Mr Briseid, who made everything possible.
The only regret we had was that the bar closed at 3 a.m., which, unfortunately, seems to be the law in Interlaken. Thank you very much, City Oberland, we had a great time!

  • Stayed: June 2014, traveled on business
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1  Thank Livia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 13, 2014

Stayed at this hotel for one week in May2014, first room we were given was totally inadequate for a 7 night stay. The wardrobe consisted of 15 inches of hanging space and three very small shelves, there was no door. There were no drawers in the room, however it was spotlessly clean. It would have been suitable for the many coach party guests who stayed only one night . The receptionist was very helpful and offered us the choice of two other room. There was a good choice of hot and cold food at breakfast and the four course evening meal was very good but spoiled by over large portions of rice and pasta on two occasions.
On our final evening we settled our bar account, paying in advance for a bottle of wine at dinner, only to find on our return home that we had been charged a second time for it.
In spite of these minor problems we would stay there again and recommend it as the staff were very helpful and friendly and the hotel was spotlessly clean and in a fantastic location.
In spite of these minor problems we would stay there again and recommend it as the staff were very helpful and friendly, it was very clean and in a fanrastic location.

t

  • Stayed: May 2014, traveled as a couple
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Thank Pamela2014StH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich R, Inhaber at City Swiss Q Hotel Oberland, responded to this reviewResponded June 16, 2014

Dear guest
Thank you very much for your kind comments. Please send us your contacts in regard of the wine which was charged twice. It was defintely a mistake for which we kindly ask you to accept our
apologies.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

Stayed here during easter 2014 with my wife and 6 yr old. Located about 10 mins from Interlaken West station, and also there is a shuttle service to/from Interlaken Øst station.
Just a perfect hotel to get that ''holiday feeling''. We stayed in the superior room on a higher floor. Huge room with nice mountain views. Superb service and amazing buffet breakfast. The staff was polite and helpfull.
Interlaken itself is a dreamland, and this hotel stay just perfectly matched with the overall holiday setting :-)

Room Tip: Choose superior rooms on a higher floor.
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  • Stayed: April 2014, traveled with family
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Thank Sujay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2014

Interlaken trip was as if I was in a dream state. The mist in the evening with beautifully lit buildings were such a relaxing experience. Oberland is in a great location. We were checked in smoothly and the girl on the reception was as polite & courteous as she was pretty. The rooms very large with all modern facilities. We all slept like babies in the comfortable beds.
My highlight of the hotel was the well spread breakfast,you cant go wrong on whatever you pick up from the table,everything is top notch quality and tastes the best it can taste.

My thumbs up to this hotel and city and would surely be back here again for another stay.

  • Stayed: August 2013, traveled with family
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1  Thank Aditya78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich R, Inhaber at City Swiss Q Hotel Oberland, responded to this reviewResponded May 21, 2014

Dear Aditya, thanks for your kind comments. We are pleased to read, that you were satisfied at our City Hotel Oberland. Erich Reuteler, managing director

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Reviewed April 18, 2014 via mobile

The room was very spacious and good. Clean room and hotel. And very great service. The hotel has 3 buildings. Stayed at residence overlooking the mountains. Services was fast and efficient, down side no wifi given in the rooms. Only in main lobby. Breakfast was good, location was a very nice small town place. Friendly staffs and people. A great hotel to stay

  • Stayed: April 2014
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Thank jmapaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich R, Inhaber at City Swiss Q Hotel Oberland, responded to this reviewResponded April 20, 2014

Dear Jmapaul,
thanks for your kind comments. We are negotiating with the provider of the WLan system and will be able to offer it for free in a few weeks time also in our rooms.

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Reviewed April 3, 2014

Took a small group of 16 stayed for a couple of night.
Great place to stay while visiting the Jungfrau (top of Europe) rooms were clean, breakfast was wonderful, had supper in the
restaurant it was Awesome!
The staff was very friendly and helpful with anything we asked for. And the price was right!!

Rick / Oklahoma

Stayed: February 2014, traveled with friends
Thank RICKOklahoma-usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014 via mobile

The hotel doesn't really look like it is new. But when I enter the room, the interior of the hotel room looks new. My room had a balcony so I could step outside to enjoy the beautiful view if the mountains. Location is good too as there are shops just outside the hotel.

  • Stayed: March 2014
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Thank Jason171717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Swiss Q Hotel Oberland

Address: Hoeheweg 7, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #28 of 40 Hotels in Interlaken
Price Range: $130 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Swiss Q Hotel Oberland 3*
Number of rooms: 191
Official Description (provided by the hotel):
Welcome to the City Hotel Oberland! The Hotel is very centrally located in the heart of Interlaken, only a few minutes walking distance from the Interlaken West railway station and close to the best knwon sights. 191 rooms with a high level of comfort, different conference rooms, shops and boutiques, 3 restaurants and 2 bars cater for just about all wishes. ... more   less 
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Also Known As:
City Swiss q Interlaken
City Swiss q Resort Oberland

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