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“arrogant owner, slow service”
Review of Des Alpes

Des Alpes
Ranked #121 of 171 Restaurants in Interlaken
Cuisines: Swiss
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Helsinki, Finland
Level Contributor
105 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
“arrogant owner, slow service”
Reviewed July 24, 2013

Wanted to have a quick lunch while visiting Interlaken but what a mistake to come to this joint. First we had to wait waitress for ages before she bothered to come and take orders. She told they'd charge 4 CHF for half litre tap water and when I asked how much they charge for ketchup she started to yell "it's not my fault we charge for tap water". Well, it took more than half an hour before we went to ask where our food is and then the owner/manager dared to start arguing that we haven't waited that long and that everyone has to wait blah blah blah. Never heard such arrogance, he should correct things in his restaurant instead of telling customers off. Stay far away if you don't want to spoil your day.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank HelTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

Visitor rating
    97
    154
    80
    44
    104
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canberra, Australia
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Beautiful outlook, good ice cream”
Reviewed July 22, 2013

My wife and I stopped in for an ice cream sundae on a warm Sunday afternoon. The choice was good, the service prompt, and the ice cream tasty. The outlook over the park with para gliders landing and the mountain backdrop was superb.

Visited July 2013
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“High handed waiters”
Reviewed July 17, 2013

We stayed in Interlaken for four days as a family. Visited this restaurant twice. Once just for an ice cream - short mid morning meal. No problems. The next day when we returned for lunch, we were insulted by a waiter. When asked if we wanted to order drinks we said no we would just order food first as the kids were hungry. He said - oh so have you brought your own food to eat here as well and insulted us. Is it a crime not to order drinks at any hotel? We walked off and he did not even bother.
Would never recommend it.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank N M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great Fondue but 22 CHF pps ,expensive”
Reviewed July 14, 2013

Great Swiss Fondue , tasty pizza but expensive cause even thhough you can share the fondue the minimum charge is 22 *2 =45 CHF , please make note

Visited May 2013
Helpful?
Thank shashu007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Georgia
Level Contributor
100 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Fill The Need”
Reviewed July 4, 2013

My wife plus another couple were on a coach (bus) tour of Switzerland and we ate at this restaurant in Interlaken. The service was okay and the pizza quality was about middle of the road. The place was extremely busy but it did not take long for a table to open up. As stated, the pizza was average and I believe that they were cooking it at another pizza place across the way and bringing it over to this restaurant. It wouldn't be a surprise if both places were owned by the same person. When it was served it was hot and that is all that matters. The bottom line is that this restaurant will fill the need when you arrive in Interlaken but it is just not too exciting.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jhk49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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