This hotel has been entirely renovated and the new owner reopened this summer 2012.
Refurbishment is very stylish, beautiful hammam/spa and great outside jacuzzi just by the ski slope. You can ski directly from the hotel.
All this sounds great...but the charm was completely broken by the terrible behavior of owners and staff - a mix of incompetence and not caring about customers. The receptionist was very slow and not suitable for a 4 star hotel, dinner and breakfast staff only spoke German and needed 15 minutes to bring you the menu, etc...The owners do not have a customer-friendly attitude at all. Not corresponding to the price they charge!
The only nice guy was Antonio, the shuttle driver.
In conclusion, it could have been a nice surprise in Grindelwald, but we will not go back.
- Official Description (provided by the hotel):
- This chalet hotel is a true discovery with its unique sun terrace next to the ski slope heading down the valley, hiking passes on the doorstep and delightful, typically Swiss details to its interior. In the year 2012 a suite annex, together with a wellness area with outdoor whirlpool, were built and the hotel was completely renovated.This modern house in a rustic, chalet style puts importance on uncomplicated and innovative mountain tourism with close ties ... more less
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- Also Known As:
- Aspen Hotel Grindelwald