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“Great Service and helpful staff”

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Hotel Gletschergarten
Ranked #1 of 41 Hotels in Grindelwald
Certificate of Excellence
Cheshire
Level 6 Contributor
138 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Great Service and helpful staff”
Reviewed August 9, 2010

We had two days at the hotel and everything was good. A warm welcolm on arrival, good large room, good breakfast and evening meal. Great views when it stopped raining. I would go back again. Shame Switzerland is so expensive.

  • Stayed July 2010, traveled as a couple
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Helpful?
Thank PrestburySK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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814 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Yorkshire
Level 5 Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 2, 2010

What a historic hotel. At first you have a feel of a basic quality until you realise that the hotel is totally authentic and its quality is its originality.

The owners Gabrielle and Gary are extremely helpful and booked out train tickets up the mountain.

The room and balcony were a good size with awesome views.

Breakfast was OK and we didn’t eat in the hotel at other times.

An excellent recommend.

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
Thank YorkshireCooperman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Anglia
Level 6 Contributor
147 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed July 17, 2010

This is a charmingly old-fashioned family hotel. Both generations of the owners are constantly in evidence, making sure that everything is in order, and in particular that guests make the most of their visit. This was probably the best feature for us. We were in Grindelwald to walk, early in the season, when the snow situation about open and closed trails was changing daily. We also had high winds, which selectively closed some of the lifts each day. Nothing was too much trouble for the family, probably repeating the same up-to-the-minute advice and recommendations to guest after guest. They ended up planning our days for us, and we were never disappointed.

Otherwise, not much to add to other reports. We had a large 'superior' room, on a corner at the back of the hotel, so had cow-bell noise rather than cars. Don't expect a coffee-machine, trouser press, lightning-fast broadband, or any gimmicks. Just old-style comfort, and a bath to soak in for those aching muscles.

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
Thank Michael424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 25, 2010

We stayed at the Hotel Gletschergarten for 4 days in June and had a delightful time, in spite of the fact that it rained off and on. Our room opened out onto a balcony with a lovely view of the mountains and with the doors open, we were able to lie in bed snuggled under a down comforter while watching the clouds crawl over the face of the mountain. Very sensual! The staff was very helpful and came up with hikes for us to take even while a light rain was falling. We found that the rain didn't bother us at all -- in fact, it kept things nice and cool. The only downside to the room was that it overlooked a road that had a good bit of traffic on it and the sound carried right up through the open windows. However, when we closed the windows it was greatly muffled, and wgeb we turned on our white noise machine, we couldn't hear the traffic at all. The breakfast buffet was terrific. We would stay here again, most definitely!

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank baee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2010

Staying at Hotel Gletschergarten was a great experience! We wanted a few days of spring skiing and relaxation in the Swiss Alps and got exactly what we were looking for. The staff was incredibly friendly and helpful, providing advice regarding the best package for our stay (we took the half-board option including ski passes), transport to and from the train station, and many suggestions for us to best enjoy our stay. The food at the restaurant was very good and they graciously provided vegetarian-friendly alternatives to the daily set menu for dinner.
The traditional charm of the hotel fit well with the overall atmosphere of Grindelwald. Our room was large and clean and we particularly enjoyed the mountain-view skylight as well as the wonderful view from our terrace. Transport to and from the ski slopes was quite convenient, and it was nice to have the option of the hotel steam room after a full day of skiing, followed by drinks by the fire in the cozy lounge.
Overall, our stay at Hotel Gletschergarten contributed to our great enjoyment of the Swiss Alps.

  • Stayed March 2010, traveled as a couple
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Helpful?
Thank Bostanel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2010

The hotel is located on the main street, toward the upper end of Grindelwald, and offers great views of the Wetterhorn and Eiger. It has been operated by the same family for 4 generations and they have obviously figured out hospitality. The owners and staff were all very helpful and pleasant. While we didn't have dinner in the hotel restaurant, we had two breakfasts and they were lovely. There are also a hotel bar, sauna, and Internet corner (also free WiFi, though the reach may be limited).

Our room (#23) had recently been redone... It was very spacious; the furniture was new; and the bathroom was clean and modern. The balcony, which had a couple of chairs and a table, faced the Wetterhorn.

There is ample parking adjacent to the hotel. It is about a 5 minute walk down to the shops in town and maybe 10 or 15 minute walk to the train station. We bought train TKTS from the hotel and took the Jungfraujoch train up into the mountains. It is expensive, but if you can swing it, the views are amazing.

All in all, we loved this hotel and Grindelwald. The town doesn't seem as bustling as Zermatt, it there are plenty of shops and restaurants. The skiing isn't bad either! (-;

Highly recommended!

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
Thank Jacques_Catier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 5 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 27, 2010

. Our hotel Gletchergarten had quaintly remained back at least 20 years ago, and with each passing day and night we would not have had it any other way. Family artefacts and mementos, antiques and photos arranged without the minimalist bravado of an interior decorator were as it should be. 110 years of generations have run Gletchergarten and daughter and son in law slowly chip away at generational differences. Still, it is the reluctance to shoot into the present which keeps this hotel as it should be. In many ways, this is the beauty of Grindelwald because quite frankly to move forward at speed would destroy it. At Gletchergarten there was a choice of views; a mountain view, a mountain and a mountain view. The room we had was large by any standard. Our hosts armed us with much information regarding skiing and sledding (sledging) and hiking. The meal at night (optional) was exceptional. If you want pizzaz and glitz you won't find it here, however if you want a true representaion of Swiss life, here it is.

  • Stayed January 2010, traveled with family
    • Value
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Helpful?
Thank pinky333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gletschergarten

Property: Hotel Gletschergarten
Address: Obere Gletscherstrasse 1 | 3818 Grindelwald, Grindelwald 3818, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out
Hotel Style:
#1 Romantic Hotel in Grindelwald
#1 Family Hotel in Grindelwald
#1 Ski-In / Ski-Out Hotel in Grindelwald
#2 Best Value Hotel in Grindelwald
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Gletschergarten 3*
Number of rooms: 26
Official Description (provided by the hotel):
Over 115 years old, the traditional family-run Hotel Gletschergarten in Grindelwald offers you panoramic mountain views, free WiFi and a free internet terminal. In good snow conditions, a ski run leads almost to the hotel. Breakfast is served every morning. After a day outside you can relax at the fireplace in the lounge. Half board, including a 4-course dinner, is available on request. A free pick-up service from the railway or bus station is offered. The Grindelwald First Cable Car Station is reachable within just a few minutes' walk, and the bus stop is just 20 metres away from the Gletschergarten Hotel. Further free time activities can be organised by the help of the staff. The hotel also has a new renovated wellness area with sauna and steam bath. You enjoy free access to the sports centre of Grindelwald, which features an indoor pool and an ice skating rink. Various tickets and ski passes can be bought at the regular rates from the reception. ... more   less 
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Also Known As:
Gletschergarten Hotel Grindelwald

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