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Reviews (918)
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Reviewed June 1, 2009

I've stayed here 3 times over the past 15 years, and I have cherished each and every stay. The hotel owners are friendly and helpful, and the rooms, while slightly dated, are immaculate. What I particularly like is that the hotel is a short walk up from town, which gets one away from the clusters of tourists that this town attracts.
There is something magical about sitting outside on the balcony, looking at the mountains and alpine flowers.
My sister and I visited over Memorial weekend this year, and she was delighted with the town, the hotel and Switzerland in general. Unfortunately, we stayed here only one night, but could have stayed for a lifetime. We had a room that fronted the street, giving us access to balconies on two sides of our room, and overlooking the town and the mountains. If there was a drawback it is that this hotel, like all the others in Switzerland where we stayed, do not provide coffee makers in the room.
I would highly recommend this hotel to anyone. It's not a chain hotel but that is what makes it so special.

  • Stayed: May 2009, traveled with friends
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Thank ChicagoJanice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2008

We stayed here for 4 nights at the very end of September/beginning of October. This is the low season for the area. It's after summer but before the ski season starts. The weather is variable. Our visit started with blue skies and temperatures in the 60sF. But on the last day, it snowed briefly at the hotel. Since it was low season, very few of the rooms were booked so it was as if we had the whole place to ourselves. The owners were extremely helpful with all our questions. They picked us up at the train station and also brought us back at the end of the visit. They gave us recommendations on restaurants (even though they provided meals at the hotel). The room was excellent with a balcony with views of the Eiger and Mettenberg. Breakfast was very good although I had to specifically request a boiled egg each morning. We had dinner at the hotel twice and the food was excellent. The prices were high for dinner (by American standards) but very comparable to all the other meals we had in Switzerland. The location of the hotel was quite convenient. There is a bus stop right across the street and it's an easy walk to the First and Pfingstegg cable cars or to walk down town to the shops and train station.

There is a coin operated washer and dryer on the premises as well as a billiards table (for a fee) and a lovely living room with fireplace to sit and relax. Wireless internet is free but only works if you are downstairs in the living room or TV room. There is also a sauna (which we did not use).

  • Stayed: October 2008, traveled as a couple
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Thank deb2784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2008

Staying at the Gletschergarten is like staying at the chateau of an extended family that you secretly hate for having such a grand place to live. The family that owns the hotel is very friendly and speaks English well. When making my reservation, they suggested I call from the train station at Interlaken and they'd meet us at our arrival in Grindelwald. As promised, they were there promptly to meet our train and from there it was only about a five minute drive to the hotel. (It's not a bad walk, but it is uphill and why bother when they offer this service and you're schlepping luggage?)

Our arrival at the hotel took our breath away. It's as cute as the pictures on their website show, with flowers draping out of the planters on every balcony surrounding the hotel.

The rooms were clean and roomy. I think that all rooms have balconies, and because of the location there isn't likely a room that wouldn't have a terrific view. The two rooms that our family got certainly did.

The dinners offered each night in the dining room were very good, and we spent many hours playing cards in the parlor.

One minor caution: Don't plan on doing your laundry here. The washer was small, and the dryer didn't heat up well, so we spent more time that we would have liked getting a couple loads of laundry done.

I highly recommend the Gletschergarten.

  • Stayed: September 2007, traveled with family
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1  Thank pipeman28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2008

nice hotel at the far end of grindelwald,which was good as the middle of the town is busy,busy with tourists.5 minute walk to centre.
friendly and helpful owners,gave good advice about the jungfrau pass, 6 day pass enabling you to travel on all forms of transport & cable cars. a few days of mountain walks & trips on cable cars & you have saved quite a bit of money.
typical chalet style hotel & decor.we had a suite with balcony overlooking the mountains.room was large,clean but the bathrooms do need a bit of an update.
breakfast was a buffet, we had one evening meal at the hotel which was ok, simple set menu but eating out was a better option.

  • Stayed: June 2008, traveled as a couple
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1  Thank DavidGill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2008

This hotel I have rated as average as it had some good points and some bad points.

Let's start with the good. I found the owners to be helpful and friendly. We were only there for 2 nights and had to make the most of our one full day in the area. The owner explained to us all of the options available to us and recommended a trip up the Jungfrau train followed by a short hike and cable car back down - a bit of everything . She got the recommendation spot on - we had a brilliant day.

The views from our room were fabulous and the room was a good size, with a nice big balcony and an inside seating area.

Not so good next. It was rather over priced for the quality compared to a lot of other similar places we stayed in this year. We put this down to it being in a major tourist destination, where we usually try to go slightly off the beaten track.

The decor in the room, especially the bathroom is a bit tired and the room was very hot - although it was particularly hot weather when we stayed.

A note for people driving to this hotel - please note that there are 2 railway stations in Grindalwald! - and so the directions given by the hotel on their website are very confusing. If coming from Interlaken, the first station you see, down in the valley, is Grund station, not Grindalwald. The station refered to in the directions is the station in the town centre. If you head up to Grindalwald town centre rather than down to Grund station you should be OK!

  • Stayed: June 2008, traveled as a couple
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Thank Waytooslow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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