My husband and I took a trip to Switzerland with my mum and dad last week and on our 3rd day we arrived in Grindelwald and to this hotel.
We got great service from the moment we checked in. Room was spacious and comfortable, only complaint was the noise from the roadworks outside-through no fault of the hotel. We all stayed on the 5th floor, my parents in a beautiful room with a balcony with a LCD TV and us in another room with a smaller TV but a nice and comfortable room. Rooms were clean and tidy and cleaned everyday. There is a reasonably priced (for Swiss standards) minibar in the rooms.
We had free internet access. Reception prints off a receipt with a username and password and it expires every 6 hours but they were more than happy to top it up daily. We asked for three at a time and there was no moaning.
Breakfast was free with our stay and served daily from 7-10. I would advise going in at 7 as all the food goes by the time you get there even at 8. They do however top it up if busy. They serve tea and coffee as many times as you like. Food was delicious and fresh.
You can use the swimming pool down the road for free.
Restaurants are quite expensive so we went to the Co-op down the road and bought breads, cheeses, hams and food for dinner to save money. We bought loads of beer and put it in our mini bar to cool (we'd emptied their drinks out and put our food/drinks in)
I need to mention Amy, one of the hotel staff who was absolutely lovely, my mother got talking to her and she went out of her way to make our stay comfortable. We asked her for plates, knives and forks to eat our dinner with and she gave it to us, along with constantly filling up an ice bucket for us for our drinks. One night my husband was unwell and we asked for painkillers, she gave us some along with some tea that my mum asked for and two cups. Nothing was too much trouble for her and she was brilliant!!! would recommend this hotel to anybody and would definitely stay here again.
- Official Description (provided by the hotel):
- Modern Hotel with a cosy bar, directly at the station and sport-center. ... more less
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- Also Known As:
- Bernerhof Hotel Grindelwald