We arrived late (10PM 22:00) and is was completely dark out so we spend a lot of time looking for the hotel entrance and driveway. There were hardly any signs to where to go. We were completely exhausted after the trip and carrying our luggage up a really steep hill as my husband tried to find another way to drive closer to the entrance. He came back and we carried all baggage in. As it was dark we did not see until the next day that the hotel is situated a slope and not way to drive behind it.
As I entered the hotel the owner, an old woman, jumped at me and accused us of arriving late without notifying her witch we had tried to do but got a strange signal in the phone. She wanted a complete story of why we came at 10PM, when our flight left at home, how long it took for us to drive to them. I said that we had dinner on the way...she got crazy. (?!?!?!?!?).
I was so stunned at her reaction; it was so out of proportion and impolite!!!!!!! I had trouble sleeping of irritation. I still get so very upset at the thought of someone like her destroying that part of our vacation. Can you imagine a hotel owner doing that???
They had not written their phone number in any mail (they don’t want to answer telephone calls due to bad English) and had not written that they wanted to know about late arrivals (most hotels do) but we had tried to reach her anyway but had problems with my husbands phone or their phone.
We rented 2 rooms for 4 days (quite expensive). During that time she had avoided to talk to us. When we left she finely spoke in an angry tone: “Ze key, Ze key?!” we had left “the key” in the room.
She did not say anything nice!! No thank you, no good bye, no have a nice trip…nothing!!!
Well, you can guess our judgment… nice view from the balcony…nice service from the breakfast hostess. That’s it!
When my husband asked for an extra pillow at 10PM one evening se looked at him as if …”how can you ask for service at this our?”
It was a horrible experience that unfortunately is difficult to forget.
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