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All reviews pizza ski lift varied menu large free parking italian dinner wood oven every summer nice restaurant standard room rooms are spacious ski vacation off season breakfast buffet a wonderful stay fondue eggli playroom
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Reviewed January 28, 2017

Nextoo the Eggli skilift. Very nice place, great atmosphere with a very comprehensive menu, proposing simple and more sophisticated dishes...what we had was excellent ! Good wines also, professionnal and very friendly service will certainly give you full satisfaction !

Date of stay: January 2017
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this reviewResponded January 30, 2017

Thank you very much for your compliments. We are looking forward to your next visit at the Arc-en-ciel.
Kind regards

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Reviewed January 24, 2017

Have stayed at the hotel last week for a few days and have enjoyed it a lot! The best thing about this place is that it is less than a minute away from the best slopes in the area!!!!! You can rent the ski literally in front of the hotel and buy a ski pass at the reception. Cannot think of a more convenient place in terms of skiing. The other thing we loved about this hotel is the breakfast. Hot things like eggs and omelette were available as well as plenty of fruits and delicious hot chocolate. Our room was very modern with a very comfy bed. We have also had a great view on the slopes and small river. Also...the restaurant of the hotel is apparently very famous for its pizzeria. They have a nice bar with a proper pizza oven and its just super cozy to have delicious pizza there. The only drawback I would like to mention is that the restaurant gets very busy during the weekend, since lots of locals are coming there. And the last thing...you can walk to the Gstaad town centre in about 5 minutes.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank SussanaQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this reviewResponded January 25, 2017

Thanks a lot for staying with us and for writing this nice Review. Your compliments are a great motiviation for our team and we are all looking Forward to welcoming you soon again.
Christiane Matti&team

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Reviewed January 2, 2017

We went for dinner in the restaurant. A family dinner in a great ambience. Very family oriented. They have everything from pizza to typical Swiss dishes or international. I guess the hotel must be as good as the restaurant. Excellent.

Date of stay: December 2016
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Bernd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this reviewResponded January 4, 2017

Thank you very much for your visit and your nice review. We are looking forward to welcoming you soon again.
Christiane Matti & team

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Reviewed December 10, 2016 via mobile

The only good thing is the restaurant staff.
1- Left my winter jacket in the restaurant and when I went back to get it, it wasn't there anymore. The staff in the reception just looked at me like it was my problem and didn't do NOTHING to try to solve it.
2- when checking in I asked this girl in the reception what she would recommend to do around here, she looked @ my sons and asked "With kids?". I really wanted to answer "No, I will leave them in the hotel!".
3- shower is another adventure, it is either scalding or freezing cold.

Don't stay here!

Date of stay: December 2016
Trip type: Traveled with family
7  Thank RicardoG829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Matti, Owner at Hotel Arc-en-ciel, responded to this reviewResponded December 12, 2016

Dear Sir,
Thank you for your review. We sincerely regret that your jacket has desappeard from our Restaurant. Our receptionist has called the bus company to ask whether someone from the group who had dinner at the Restaurant, had taken your jacket. Unfortunately we didn't get any answer yet. On check-in the receptionist recommended you to visit the "Alpenruhe" and the Glacier 3000. The question about the kids was not meant to be rude. We are really sorry that you took it that way. Today I personnaly returned the forgotten wallet to your home address, you should get it within 2 days. We will keep you informed as soon as we get more news about your jacket.
Kind regards
Ch. Matti

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Reviewed November 14, 2016 via mobile

Scenic beauty of Gstaad with impeccable hospitality of Arc en Ciel made the entire holiday extremely wonderful. An out and out Swiss experience with a very friendly front desk and an awesome pizzeria serving great food. For travellers please contact the front desk because it is quite a long walk from train station as a pickup and drop facility comes complimentary from hotel to the station. Hospitality wise it is better than most of 4 plus star hotels. Definitely would love to come back and stay in the same property in the next visit.

Date of stay: June 2016
Trip type: Traveled with family
Thank kadamnagpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this reviewResponded November 15, 2016

Thank you for having chosen the Arc-en-ciel for your stay in Gstaad. It was such a pleasure to welcome you. Your copliments are a great motivation for the whole team.
We are looking forward to welcome you soon again.
Christiane Matti & Team.

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