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Hotel Arc-en-ciel
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Reviews (193)
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All reviewspizzaski liftprivate spafamily restaurantfamilies and couplescomfy bednice breakfastshort walk into townloved this hotelcable carlovely hotelmixed saladexcellent locationgood sizetrain stationski schoolfondue
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Reviewed June 10, 2013

We often go the hotel Arc-en-Ciel in Gstaad. It is ideally located, just a 10 minute walk from the center of Gstaad. The rooms are refreshingly clean and are just the right size - we like the ones by the river so that we can hear the running water. The staff are extremely friendly and helpful. The restaurant is consistently good - the breakfast is also excellent. Another advantage is that it has a large outdoor parking lot so one does not have to look for a spot in the center of town.
Highly recommended.
Gabor Kato
Geneva, Switzerland

  • Stayed: February 2013, traveled with family
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2  Thank GKato11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aminanora, Owner at Hotel Arc-en-ciel, responded to this reviewResponded June 18, 2013

Dear Mr Kato
Thank you very much for your review on Tripadvisor. It was a pleaure to have you as our guests and we are very happy to hear that you were satisfied with our services and the hotel. Your comments are a good motivation for all our team! We hope to welcome you back soon and whish you all the best. Christiane Matti

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

The Arc-en-ciel is very nice hotel in the traditional sense within walking distance to Gstaad town centre. Convenient location 2 mniutes walk to the Egglistrasse chair lift and across the road from a ski hire shop.

Whilst Gstaad is generally expensive and this was not a bargain stay we felt that given the food, room size, comfort of the beds (we slept like logs) and the overall level of the hotel it wasn't too bad.

The wood fire pizza's and local beers are superb. Breakfast has great variety and freshness to allow you to stock up on for a hard days skiing.

The only let down was no free spa amenities. You had to book the entire spa.

  • Stayed: January 2013, traveled as a couple
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Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

As always the hotel Arc En Ciel is a pleasure to stay at, comforting to see so many of the staff are the same year after year, it’s a bit like seeing old friends.
One of the best things is the location at the base of one of the ski slopes in Gstaad, so it’s either 2 mins walk to the base of the one of slopes, or 10 mins the other way to another slope, or 15 mins walk into town (if you’re not skiing)
Room was clean and tidy as always, the hotel picked us up from the train station (and dropped us off at the end of our stay), just an indicator of the service offered.
The restaurant provides a wide choice of meals, with a good wine list, advisable to book on a Friday or Saturday night.

Room Tip: If you're skiing then ask for a room with a bath, nice to relax the muscles after a day on the slopes.....
  • Stayed: January 2013, traveled as a couple
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1  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aminanora, Inhaber at Hotel Arc-en-ciel, responded to this reviewResponded February 4, 2013

Thank you very much for your comments. It was a pleasure having you again as our guests and we are happy to hear that you are satisfied with our services and the staff. This is a big motivation for us! See you soon again! Christiane Matti

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Reviewed January 21, 2013

When visiting a friend staying at Hotel Arc-en-ciel, I liked it and asked if they had a room.
Fully booked and it was 28th December. We than booked somewhere else at exorbitant price and soon after that Hotel Arc-en-Ciel called and told us that they had a cancellation and like to offer a double room for 540CHF per night. Not a real bargain for a 4 Star Hotel with an average room rate of 280 CHF.... But we accepted, the Hotel was pleased and we were pleased not having to drive on icy road to Saanen. Garage was another 15 CHF and when driving down down to Garage, the door closed while I was trying to drive in. A nightmare!! Just managed to get out in a sec.Had to go up in reverse gear the narrow steep an curvy passway- it took ages. Better to leave the car outside as Garage is not underneath the Hotel and one has to carry to everything up and down. We checked out next day and came back the following morning to say hallo to our friend in Breakfast room. But as Breakfast time was over, the Owner would not let us go inside to say hallo. That was an remarkable experience even for my Swiss friend and rather unfriendly, as the owner just treated us like beggars, which we disliked profoundly. We certainly will not come again.

  • Stayed: December 2012, traveled with friends
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Thank alessandra061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aminanora, Inhaber at Hotel Arc-en-ciel, responded to this reviewResponded February 4, 2013

Thank you for your comments. I am very sorry about the problem with the garage door. It has been fixed the next day and now it is working perfectly. The incident at the breakfast is not excusable and I regret it. I told my restaurant Manager to be more thoughtful and not react in this way.

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Reviewed November 27, 2012

Lovely hotel indeed....

We stayed here for one night during the weekend and it was lovely...Nice and clean, comfy bed, complete facilities and amenities. We also had dinner and it was delicious....the breakfast was satisfying as well, with warm food and hot chocolate, my fave...the hotel was located strategically as well, so it was easy to go around...My husband and my son got a chance to hike around...really nice...

The city itself is beautiful as well...so dont miss it...

  • Stayed: March 2012, traveled with family
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Thank IndahNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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