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“Miserable staff, discourage people to go there”
1 of 5 bubbles Review of Hotel Olden

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Hotel Olden
Ranked #13 of 21 Hotels in Gstaad
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Miserable staff, discourage people to go there”
1 of 5 bubbles Reviewed December 30, 2010

Arrogant staff, unacceptable behaviour to me, my wife and 1 year old daughter. Completely ingnoring us and refusing us to give us a table after a 20 minute wait (standing), offering a table to someone who just walked in only waiting for 30 seconds.

Very arrogant staff I and dont understand why people are queueing up for this overpriced place anymore. It used to be good for the last 20 years but I will never ever visit Olden again after this experience.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
8 Thank HJO78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    38
    10
    2
    7
    1
See reviews for
10
17
2
2
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 9, 2010

We were here in the middle of the summer season - the hotels location is very convient in the centre of town. It makes a change from the hustle of the Palace.

The rooms were comfortable, if a little unispiring but that applies to pretty much every hotel in town.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reallyreallyfussy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed July 4, 2010

I can't believe I didn't review it earlier. We spent 3 wonderful days at the Olden last July.
This is an old renovated hotel. We had a beautiful room on the top floor with a small balcony. It rained all weekend but it didn't bother us because the room was perfect and so cozy.
The staff was very attentive and very helpful. Breakfast is not included. Wi fi is free.
It's a beautiful property in the heart of Gstaad.
We can't wait to go back....

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Expat-in-Schweiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich
1 review
5 of 5 bubbles Reviewed July 19, 2008

Great charm and style. A true gem, very efficient and friendly staff, surpassed all expectations, superb restaurant with great service.
Overall an excellent rating and highly recommendable,

Stayed June 2008
Helpful?
Thank enigerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
4 of 5 bubbles Reviewed June 14, 2007

We did have a great experience at the Hotel Olden. The rooms are all newly renovated and are just updating to the newest TV System. The staff has just been fantastic!!!

Best Restaurant with the most atmosphere ever seen in Switzerland.....great

We will be back!!!

Many thanks

  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Hipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Olden

Property: Hotel Olden
Address: Promenade 35, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
#10 Luxury Hotel in Gstaad
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Olden 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Olden Hotel Gstaad

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