The Viande des Grisons served was cut 3 hours ago and stale. When we complain the italian waiter who knows it all said, they were too busy and it was normal to cut in the afternoon to serve at dinner ??? He was not told obviously that when a customer makes a comment, he does not need to get a lectured. This is generally speaking the problem at the Palace; a staff that has been there forever with a "unionized know it all mentality". The raclette was average and the mocha ice-cream, I am sharing the picture and will leave you judge if you call that a serving size, especially for what the charge. The Palace is an institution, so for the wannabes "I went to the Palace", go for it and you will get the treatment.... If you want a real raclette and service, then there are 1/2 a dozen places in or near Gstaad that are better than La Fromagerie.
- Official Description (provided by the hotel):
- Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more less
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