Having seen many of the great, famous exclusive hotels in the world I can say that this hotel has everything one can wish for, and more. When you first arrive you are struck by the friendly athmosphere and the willingness to help and welcome you, in a proffessional yet familiar way. Our car was parked for us in the free-of-charge warm garage, the skis placed in the ski room and the luggage put in our room. My wife and I had chosen a room on the back side and it was decorated in a typical swiss alp chalet style, standard size. Newly decorated bath room and a spatious terrace overlooking the mountain.
The restaurant is located beside a lovely sitting room with a fireplace, and the views are spectacular overlooking Gstaad and the alps. The food is excellent and the service as well, they are ranked as Gstaads best restaurant with mentions in the Guide Michelin. The wine list is 30 pages with lots of the famous Bordeaux grand crus. Prices are what they are in Switzerland but its no more expensive than the rest of the town. They even have a smoking room downstairs where my wife and I took our coffee after dinner. Breakfast is good with bread baked in the same day, you can get eggs and bacon on request.
The hotel staff is curteous and friendly and we got a lot of help with questions conserning skiing areas and maps. The TV has a lot of english speaking channels and some english movie channels. I think the only reason this hotel has 4 stars is because they dont have the typical hair dresser and jewellery or fashion shop, or three restaurants. Otherwise it is clearly a five star place with a five+ star service. We even got a bag with something to drink and eat when we left on our way to Geneva airport.
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