Very disappointed. and very noisy room right next to the elevator. Room size wise was 'lilliputian'! I was never told this when I booked it. They just said little room for cheap rate, even after I said I wanted a quiet room away from the elevator
Shower stall opposite the bed and sink/toilet in a separate room. There was no cupboard to keep your clothes need and tidy and the 'closet' space (really, just a dead space next to the shower stall) had the bar so high, I couldn't even reach it to hang clothes. Very narrow space to walk around bed. suitcase rack very inconvenient. Unless you placed it against the desk, you couldn't get out of the room!
Room also backed on some extremely noisy courtyard with children screaming all the time.
Room did have WIFI and it was cleaned..more or less every day, but the floor didn't look very swept...For the cheap rate, I had to make my own bed every day!
On the subject of bed, mattress didn't have proper support, so it kept sliding off the rack, not to mention it was too soft!
Breakfast was ok. but there was no restaurant, oficially attached to hotel. The restaurant has same name but you had to make a reservation all the time and hotel guests got no privileges in that regard. Mind you, we could buy wine at the reception and drink it right there!
Hotel was very convenient to just about everything in Neuchatel. Casino practically across the street as well as some restaurants. The port is only 2 blocks away and there is a large shopping centre (La Maladiere) within walking distance.
There was a computer in the lobby but it was not linked to their printer which is retarded. If you wanted to print your airline boarding pass at the hotel, you couldn't unless you gave receptionist access to your email...uh..I don't think so!
No luxury in this place at all.
The front desk staff if mostly very young students, most. really nice, fortunately, but some with 'attitudes'. The girl who checked me in was very arrogant and rude, not only to myself but to 2 other friends who stayed at the same property. I have never been treated so rudely in my life. I suppose she doesn't get the fact that my fees pay for her salary. On this basis alone, I would never ever recommend this hotel. Next time I am in town, I will save up for a hotel with more polite staff and a little better quality.
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