We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good hotel” 5 of 5 bubbles
Review of Radisson Blu Hotel, Lucerne

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Radisson Blu Hotel, Lucerne
Ranked #17 of 69 Hotels in Lucerne
Europe
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very good hotel”
5 of 5 bubbles Reviewed July 2, 2013

Close to the center, very confortable rooms, excellent view, very good beds and sheets, excellent sleep. Ask for a room on the higher levels and with lake view ! Breakfast was comprehensive and you can have it on the terrace if the weather is good

Room Tip: Ask for a room on the higher levels and with lake view !
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tricks_4_trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, July 3, 2013
Dear Guest,

We would like to thank you for your time to write a review about your stay.

Our team is pleased to hear, that you enjoyed your stay at the hotel and our breakfast.

We send you the very best wishes and hope to welcome you back soon.

M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,039 reviews from our community

Traveler rating
    344
    461
    165
    41
    28
See reviews for
214
454
30
209
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New Delhi, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

every thing is perfect in this hotel. be it rooms,aircon,bathroom,room service or mini bar. rooms are ultra chic & modern.
i wish it was much closer to the lucerne bahnhof as this property is 550 mtrs from bahnhof.

Room Tip: base category rooms are itself good. but if you have extra money, go for superior category. its wort...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank garGaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, July 3, 2013
Dear Guest,

Thank you very much taking the time to rate us on tripadvisor.

We hope to welcome you back to our hotel soon.

Best wishes to you from the Radisson Blu Hotel Lucerne.

M. Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed June 28, 2013

I had booked on of the booking websites, so my 2 rooms allocated were not the best. After a bit of questioning about the room type and commenting that i wasnt happy with the state of my room(an older room),they moved me to a newly refurbished room that was more radisson-esque room.

Noah at reception was fantastic, helped me with room move and was helpful

Room Tip: Ask for a newly refurbished higher floor room
See more room tips
  • Stayed June 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank unnirkrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, June 30, 2013
Dear Guest,

We would like to thank you for taking the time for the rating on Tripadvisor.
We are pleased to hear, that Noah could resolve the issue with your room to your satisfaction.

The team of the Radisson Blu Hotel, Lucerne wishes you all the best and hopes to welcome you back soon.

M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

Lucerne Radisson Blu has it all. I suggest the business class room with lake view.The business class rooms are much larger and come with Nespresso machines.The weekend brunch is fantastic overlooking the lake. The location is very convenient as you are right next to the train station.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeffatsea215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, June 30, 2013
Dear Guest,

Many thanks for your outstanding review on Tripadvisor.
The Radisson Blu Team is happy to hear about your pleasant stay in our hotel and that you did enjoy our brunch buffet on Sunday morning.

We look forward to welcoming you back to our hotel soon.

Best Wishes,
M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Canada
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed June 22, 2013 via mobile

Convenient, quiet location. Rooms are somewhat different compared to North American standard...like staying overnight at IKEA but bright, clean and spacious. Beds and bedding very average. Had to ask for face cloths both days as none were in the room. Excellent breakfast buffet and accommodating staff. Pretty good hotel and the location is excellent.

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ZephyrTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, June 23, 2013
Dear Guest,

Many thanks for this feedback. We apologize that you received a disappointing service from our housekeeping. We are also sorry to hear you did not have a good night’s sleep due to the comfort of your bed. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations also with service and not only with our furniture.

Best Wishes,
M.Conzelmann



M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 19, 2013

Fantastic location. Very friendly, courteous staff. Very good size business class room, enough to comfortably accommodate a family of 2 adults+2children. Breakfast choice was extensive and lavish. The only downside, no swimming pool so kids were disappointed.--Vishal Bakshi, from New Delhi, India

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VishalBakshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, June 20, 2013
Dear Mr.Vishal Bakshi,

We would like to thank you for taking the time and writing such a positiv feedback.
Unfortunately, we don't have a pool, but hopefully next time we hope the wheater is good enough that you can have a bath in our wonderful Lake Lucerne.

All the best wishes to you and your familiy to New Dehli.

M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 12, 2013

We booked Radisson blu several times and all have great experience. This time we booked through Kayak and paid with it. The hotel is near train station, only about 5-7 minute walk, it is clean and quiet, staffs are also friendly. Everything is good until we came back from the trip. I found that my credit card was charged twice(yes, twice) for the hotel fee. So I called the hotel, they told me that because I used AE to pay Kayak and give them different credit card for reference, so the staff over charge the hotel fee by mistake, so after the complain, I got my refund, few days later, I check my credit card statement, and there is another amount of hotel fee, I was very surprise and very angry about that, so I called the hotel again, the staff told me it was hotel block fee. Usually when you check in the hotel, you need to give the hotel credit card information and they will charge certain fee withhold, but I already back to USA and it has been almost a month, the block fee still on hold? what was that? So I called the hotel again after few days, they finally admitted it was their staff's mistake to do the over charge. And few days later, I got my refund. However, I have to make 4 international call to solve this. This is not a four stars hotel, only the last staff reply my email and say sorry to me, I replied the email from Assistant Front Office Manager about the refund and ask him/her to train their employee more to avoid this happen in the future, no response. Therefore, even the hotel is clean, quiet, nice, it does not deserve for 4 stars.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluLU, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, June 20, 2013
Dear Mr. Mike,

We would like to thank you for taking the time to reach out to tell us about the occured promblem in our house. We apologize for the disappointing service you received from our front office staff. The handling of this issue did not fulfil our standards at all. To discuss your concern further, please contact the hotel directly, and ask for, Stephanie Steiger, Sales & Marketing Coordinator: +41 41 369 99 32 or send an email to stephanie.steiger@radissonblu.com. Thank you.

Sincerely yours,
M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.3 mi away
Ameron Hotel Flora Luzern
0.4 mi away
Hotel des Alpes
Hotel des Alpes
#12 of 69 in Lucerne
4.0 of 5 bubbles 883 reviews
0.3 mi away
Renaissance Lucerne Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
CASCADA Hotel
CASCADA Hotel
#7 of 69 in Lucerne
4.5 of 5 bubbles 837 reviews
0.2 mi away
Continental-Park Hotel
Continental-Park Hotel
#9 of 69 in Lucerne
4.0 of 5 bubbles 480 reviews
0.5 mi away
Hotel des Balances
Hotel des Balances
#5 of 69 in Lucerne
4.5 of 5 bubbles 953 reviews
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Hotel, Lucerne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Hotel, Lucerne

Property: Radisson Blu Hotel, Lucerne
Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Rezidor and Travelocity so you can book your Radisson Blu Hotel, Lucerne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing