I stayed in this hotel for miserable nights.
I was liking I was staying in jail and paying for it!!
The first room was on the 3rd floor it was somewhat cool from the tiny window above the bed, no power point had to change my phone on the reception. I got about an hour and a half sleep was awoken by bed bugs. I caught 2 as evidence to show reception, when I reported the bed bugs there was reaction on the staff members face and he issued me another room. 2 other members if my group found bed bugs and were sent to another hotel. I got to my second room around 3:30-4am eventually got to sleep
and was awoken by direct sunlight and heat and couldn't sleep through it past 7am.
The second room during the day and evening was so hot you couldn't go to bed until the sun was truly down and gone. I tried to sleepy round 1:30am and was awoken again at 3:00am by itching and scratching of the bites of bed bugs!!! Reported to reception and again issued another room which I refused and ended up sleeping in reception.worse experience I have ever had in a hotel ruined by Switzerland experience.
Please don't stay here the manager did not offer any of us apologises the bed bugs abs not being acknowledged and gotten rid of.
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- Also Known As:
- Jailhotel Loewengraben Lucerne
- Jailhotel Loewengraben Hotel Lucerne