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“Good two-star hotel at excellent location”
4 of 5 bubbles Review of Hotel Stern Luzern

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Hotel Stern Luzern
Ranked #33 of 68 Hotels in Lucerne
Netanya, Israel
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good two-star hotel at excellent location”
4 of 5 bubbles Reviewed June 12, 2013

The hotel is located very close to the city center and the main railway station of Luzern. There is a plenty of shops and restaurants in the area, and all the tourist attractions of the city are reachable on foot. The hotel supplies all the basic needs, and it is a good two-star hotel with an excellent restaurant.
The breakfast is sufficient, but not very rich.
There is no safe deposit box in the room.
The reception is active from about 11am till 10pm, according to restaurant's work hours.
The room rate for such kind of hotel is overpriced, even for Switzerland. The hotel is good in general, but it is still a two-star hotel with facilities of a two-star hotel.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Romanliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, December 21, 2015
Google Translation
Grüeziwohl

Besten Dank für den Besuch und den Aufenthalt bei uns im Hotel STERN. Es freut uns dass wir Euch bei uns beherbergen durften.

Hoffentlich bis bald und genussvolle Grüsse in der Zwischenzeit wünscht das ganze STERN Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    62
    92
    42
    12
    3
See reviews for
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85
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

The "sticker shock" of Switzerland can be partly assuaged by using this very reasonable and well-located hotel. While rooms are small and furnishings spartan, the cleanliness, and especially the quality of the Fruhstuck, render it acceptable, above average. Yeah, and I agree with other reviewers that the shower should definitely be upgraded. We stayed there for 3 nights in late May; I'd definitely stay there again to save money.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, December 21, 2015
Google Translation
Grüeziwohl

Besten Dank für den Besuch und den Aufenthalt bei uns im Hotel STERN. Es freut uns dass wir Euch bei uns beherbergen durften.

Hoffentlich bis bald und genussvolle Grüsse in der Zwischenzeit wünscht das ganze STERN Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
580 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

Placed in the nearby of the exceptionally beutiful riverside of Luzern. The rooms are minimalistic but blean and comfortable, kind of a Swiss style. Breakfast does not offer much, but it is fresh and tasty. Parking is possible in a garage just across the street. Pretty good choice for a short stay in Luzern. And, as an extra, you can experience the fastest elevator ever!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BPwayfarer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, May 26, 2013
Google Translation
Vielen Dank für Ihre Rückmeldung. Ja unser Fahrstuhl ist nicht nur schnell, sondern auch eines der meist fotografierten Objekte in unserem Hotel, aufgrund der Grösse...

Sonnige Grüsse aus dem STERN.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 7, 2013

It's such a great location in the old town, and rooms are very clean with nice staffs. The only complaint I have is that the shower can be better. After the shower, it can get the water all over the bathroom. We didn't have dinner in the restaurant, but it looks very nice and also very busy. If I go to Luzern again, sure would like to have a dinner or lunch there.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YujieZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, December 21, 2015
Google Translation
Grüeziwohl

Besten Dank für den Besuch und den Aufenthalt bei uns im Hotel STERN. Es freut uns dass wir Euch bei uns beherbergen durften.

Hoffentlich bis bald und genussvolle Grüsse in der Zwischenzeit wünscht das ganze STERN Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 3, 2013

We've just been in Luzern for a short holiday and we staied in Hotel Stern.
The position is really good, near the center of the town and also in a very pretty sqare.
The personnel is really gentle and helpful.
The restaurant is interesting and in the morning they offer a good breakfast.
Maybe the only thing that we didn't like was the room, which was really poor and small (but at least clean!).

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aldo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, December 21, 2015
Google Translation
Grüeziwohl

Besten Dank für den Besuch und den Aufenthalt bei uns im Hotel STERN. Es freut uns dass wir Euch bei uns beherbergen durften.

Hoffentlich bis bald und genussvolle Grüsse in der Zwischenzeit wünscht das ganze STERN Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
Level Contributor
741 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 480 helpful votes
4 of 5 bubbles Reviewed April 27, 2013

The hotel is located in a historic building, at walking distance (300-400 m.) both from the railway and from boat station, a few tens of meters from the picturesque Reuss river. The building must have given a lot of problems to the architects who have had to give it the characteristics of a modern hotel (eg, see the tiny elevator!). But the restoration was successful and shows the taste of the owners (for example, we found that the breakfast room is very pretty). The rooms are not large, but they are tastefully decorated and are impeccable, as are the toilets. The management can keep prices low (low for the Swiss standard) economizing on reception desk: every guest has his own key to enter the hotel itself at any time. Breakfast includes, inter alia, homemade jams and yogurt. Finally, the staff is very courteous. In few words: between "very good" and "excellent".

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brun066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, December 21, 2015
Google Translation
Grüeziwohl

Besten Dank für den Besuch und den Aufenthalt bei uns im Hotel STERN. Es freut uns dass wir Euch bei uns beherbergen durften.

Hoffentlich bis bald und genussvolle Grüsse in der Zwischenzeit wünscht das ganze STERN Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 13, 2013

I found this hotel to be very reliable and came back again with my family to book a larger room. The parking was convenient, everything was very clean and everyone very courteous. This is my go-to hotel in Luzern for a reasonably priced, nice place. There's a great Spanish bar just up the road for a quick nightcap and tapas.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank morgansue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STERN-Team, Leiter Front Office at Hotel Stern Luzern, responded to this review, December 21, 2015
Google Translation
Grüeziwohl

Besten Dank für den Besuch und den Aufenthalt bei uns im Hotel STERN. Es freut uns dass wir Euch bei uns beherbergen durften.

Hoffentlich bis bald und genussvolle Grüsse in der Zwischenzeit wünscht das ganze STERN Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Stern Luzern

Property: Hotel Stern Luzern
Address: Burgerstrasse 35, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#22 Business Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Stern Luzern 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
Goldener Stern Hotel

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