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“Pretty average”

Mekong Restaurant & Bar
Ranked #28 of 406 Restaurants in Lucerne
Certificate of Excellence
Price range: $25 - $51
Cuisines: Sushi, Asian
More restaurant details
Restaurant details
Good for: Bar scene, Business meetings
Dining options: Late Night, Outdoor Seating, Reservations
Description: Restaurant Mekong Asian Bistro & Bar Mekong offers a diverse selection of Asian cuisine and Sushi for lunch and dinner. The relaxed, Asian inspired design features a bar in the heart of the restaurant, providing a special dining experience.
Washington DC, District of Columbia
Level 5 Contributor
76 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Pretty average”
Reviewed September 5, 2013

Came here based on reviews and were a little disappointed. Soups we got were delicious and much larger than expected. Service was a let down and resulted in pretty cold entrees. Decently priced.

Visited August 2013
Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astorialuzern, Quality Management at Mekong Restaurant & Bar, responded to this review, September 9, 2013
Dear RobtertW,

Thank you for your visit at our Restaurant Mekong and your valuable feedback on Tripadvisor. We are glad that you liked the food. However, we highly regret that our service team could not meet your expectations. Be assured that we take your criticism seriously and therefore would like to offer our sincere apologies.

We are looking forward to welcoming you again in our restaurants to convince you of our improvements.

Kind regards,
Stephan Amsler
Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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335 reviews from our community

Visitor rating
    195
    78
    36
    19
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Slovak first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Level 4 Contributor
32 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Good food, but the service is not consistent”
Reviewed August 29, 2013 via mobile

The food is good tasting and looking. Prices might be high for some but it's the norm in Switzerland.
I visited the place twice, once in the evening and another at lunch time. The service at lunch time was significantly slower. It took forever to get our bill.
Further, when they reserve a table, there is no "reserved" sign on the table. So when we were heading toward the reserved tables unknowingly with no one to guide us, all we had is one of the servers yelling from the back only to eventually understand out of the thick accent that he's trying to say it's reserved.
Another thing about them which I dislike is the size of their sparkle water. They only have a large glass bottle, I ended up drinking only small portion out of it, and because its glass, I can't carry the rest all the way back to the hotel.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FIB J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astorialuzern, QUALITY MANAGEMENT at Mekong Restaurant & Bar, responded to this review, September 6, 2013
Dear FIB J,

We would like to thank you for your visit at our Restaurant Mekong and your honest feedback. It is feedback such as yours that helps us to improve our service and quality. Of course this insufficient service does not correspond whit our operating philosophy. In order to prevent this in the future, your feedback has been discussed in the Mekong service team. Once again, we offer our sincere apologies and hope you grant us another chance in order to convince you of our good mekong service standard.

Yours sincerely,
Martin Brügger
Quality Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Exceptional!”
Reviewed July 29, 2013

Excellent food, service and atmosphere! Great vegetarian options, will accommodate if your not happy with the options. Can't wait to go back!

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Emsy20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astorialuzern, QUALITY MANAGEMENT at Mekong Restaurant & Bar, responded to this review, August 1, 2013
Dear Emsy20,
Thank you so much for your wonderful feedback. We are very pleased that you took the time to write us. We are glad that you were enjoying your visit and satisfied with our service quality. Thank you for your visit and we would be pleased to welcome you again soon at the restaurant Mekong.

Yours sincerely,
Martin Brügger
Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Attractive restaurant with excellent service”
Reviewed July 29, 2013

Beautiful modern decor and warm atmosphere. A nice place to enjoy a meal or drinks with friends. The staff were polite and helpful. Couldn't decide what to have so ordered a few things to share. I particularly enjoyed the spare ribs and of course the Mekong cocktail! Going back soon to celebrate a friends birthday!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Kat N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astorialuzern, QUALITY MANAGEMENT at Mekong Restaurant & Bar, responded to this review, August 1, 2013
Dear Kat N,
We are delighted that we could impress you with our décor and food quality and thank you for your great feedback on tripadvisor. We are looking forward to welcoming you soon again at the restaurant Mekong.

Yours sincerely,
Martin Brügger
Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
28 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“If you miss asian food”
Reviewed June 14, 2013

Yummy is to summarise my dinner experience here.
My hubby & I had a soup & a main course. Restaurant was okay with our sharing of the food and in fact, they served the soup in 2 portions. That was very thoughtful. Think we order the glass noodle with chicken & lemongrass. (sorry can't remember the exact name for it but is has coconut milk in the soup)
The main course was pork rib smoked in jasmine leaves. I think asians would love this dish. The meat was tender, yet not fatty. The accompanying sauce went well with the meat & rice.

The atmosphere here is very modern, with a hint of chinese heritage. Strongly recommend this restaurant when you are at Lucerne.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank moussie_1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astorialuzern, QUALITY MANAGEMENT at Mekong Restaurant & Bar, responded to this review, July 5, 2013
Dear moussie_1st,

We are delighted that we could impress you with our food quality and thank you for your great feedback on tripadvisor. It is our goal to provide a unique experience to our guests. We are satisfied that we achieved this in your case. All the best to you and we really hope to see you soon back in Lucerne.

Kind regards,
Martin Brügger
Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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