My family (4) stayed at Waldstaetterhof Swiss Quality Lucerne Hotel for 3 nights. The hotel is very well located being directly opposite the train station approximately 2 minutes walk. It is also very close to main city centre & lake. The area is very busy however noise was not a problem.
The service was good however we felt some of the staff was not that familiar with local attractions. This was relevant when the weather was poor & they could only tell us what was closed & did not offer alternate options. They also refereed us to the local tourist bureau to obtain local information. Having said that they were very polite & professional. Also we did do some washing in the room (5 pieces of clothing) & the hotel was upset & told that we were not to hang any washing in the room.
The hotel was very modern & clean. We had breakfast included in our price. The restaurant & food were excellent. We had 2 rooms (1 Double & one twin). The rooms were very spacious & ours had a small balcony. The bathroom was a little on the small side but modern & clean. The only issue with the room was it was very hot & temperature was not easily adjustable.
Overall a very good hotel for the location & quality of fittings.
- Official Description (provided by the hotel):
- Hotel with modern amenities and comforts is set in late-19th century Victorian in the downtown area; staff is multilingual. ... more less
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- Also Known As:
- Waldstaetterhof Swiss Quality Lucerne
- Waldstaetterhof Swiss Quality Hotel Lucerne