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“Excellent hotel, great location and nice staff”

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Hotel Waldstatterhof
Ranked #10 of 68 Hotels in Lucerne
Certificate of Excellence
Mumbai (Bombay), India
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent hotel, great location and nice staff”
Reviewed July 13, 2011

I stayed for two nights in June, 2011 with my parents. The hotel is very nice and trendy.It was clean and the rooms were nice and spacious. The theme of the room we stayed in was blue. Once you got out of the hotel the lake was just accross and there were a lot of eateries to go to. The train station being just accross was a great help as there was a lovely buzz to the city. The main shopping area was accross the bridge and it was a lovely walk.
The breakfast was excellent and there was a good choice of fruits, breads, cereal , juices, ect
Over all an excellent hotel and if i go back shall definately stay there.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NosheenN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,051 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Any
English first
Salt Lake City, Utah
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 12, 2011

This hotel was absolutely wonderful and I can't wait to return! It was located right by the train station and thus in the center of town. When we checked in they said they were putting us in one of their business suites, room 6002 (maybe it was 6001...can't remember). Although it was a bit warm, we opened the windows and turned on the fan. It was fine after that. The room was extremely clean and comfortable. The bathroom was the best part of it! It was very big and absolutely spotless. The room faced a courtyard and other apartments so it was very quiet which was nice as we had some jet lag and needed a nap or two. The service at the front desk and at breakfast was wonderful. I would definitely recommend this hotel!

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SLCityTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland
Level 5 Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 11, 2011

For a hotel located so centrally, just opposite the main rail station and near a host of bars, the Waldstaetterhof excelled in providing a quiet and restful experience. Its bedrooms have electric metal blinds which can provide total room darkness at night and it provides complementary ear plugs. The dining room staff provided an exceptional standard of service while the food was always wonderful. The front desk was good too - the right combination of friendliness and efficiency. The hotel was well able to provide for the individual traveller, couples and large parties. Our visit coincided with an international rowing event on Lake Lucerne and several of the rowing teams were staying there. Everyone was accommodated at meal times without any visible difficulty or issue.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FlyingScotsman95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaohsiung, Taiwan
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 4, 2011

This is the second time we stay at Waldstaetterhoff. It is now better than before with newly decorated and bigger room. It locates near Lucerne train station and within 5 minute walk to Kapellbrucke. We will come back again.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ervin56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
1 review
Reviewed July 3, 2011

This hotel appears to be an old hotel but it is very close to the Luzern train station for convenience. We were catching an early train to Milan for next leg of this long trip, so we have decided to stay here for this reason only. It only took two minutes to walk to the train station, and it is as convenient for any other destinations in Luzern. We didn't expect much else out of this 3 star hotel, but to our surprise, the hotel was totally renovated inside, and offers very spacious double room and modern interior design. My 8 year old son compare this room more faverably with the other 4 star hotel nearby where my friends were staying, and we all agreed. Hotel staff were very helpful and we liked the breakfast even the selection was limited. Highly recommended.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank grandhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 6 Contributor
151 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 3, 2011

We stayed 4 nights here and had such a fantastic time we didn't want to leave. The hotel is literally across the road from the train station and tourist office and a short 5 minute stroll to the Chapel Bridge. We had a lovely (small) balcony that gave us views of the lake through the trees. The rooms are very clean and spacious enough for the two of us. A delighful message from the cleaning staff await you upon arrival which was a lovely touch. Breakfast was superb with a great range to choose from. All the staff were freindly and helpful. Take some earplugs as the rooms can be internally noisy unfortunately, no outside noise bothered us, but this can vary depending on the consideration of other guests. This really is a fantastic base to explore this beautiful city. Make sure you venture to the park behind the hotel and watch the men play outdoor chess, it's a fantastic way to spend a balmy evening.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank accidentalsunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skegness
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 2, 2011

As part of an Inghams holiday my wife and I stayed here for one week in June 2011, as we were familiar with it's situation from a previous stay in Lucerne.
As our holiday was rail-based, the hotel is in a perfect place - right opposite the station !
The hotel is a large old hotel, but most of the rooms have been modernised over the past few years, and our room was large, with enough storage space, and a large well equipped bathroom.
The staff were extremely friendly and helpful, and the food was superb.
On the downside, the hotel does not have air-conditioning, and therefore the rooms can become unbearable in the summer. The hotel does provide a tower-fan in each room but all these do is move hot air around.
Make sure you ask for a room which is on a high floor, and overlooks the rear courtyard, otherwise you will be overlooking a very busy main road, with all the problems that entails.

Room Tip: Ask for a room overlooking the rear courtyard.
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Biasbowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Waldstatterhof

Property: Hotel Waldstatterhof
Address: Zentralstrasse 4, Lucerne 6003, Switzerland (Formerly Waldstaetterhof Swiss Quality Lucerne Hotel)
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#10 Family Hotel in Lucerne
#12 Business Hotel in Lucerne
#16 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Waldstatterhof 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Hotel with modern amenities and comforts is set in late-19th century Victorian in the downtown area; staff is multilingual. ... more   less 
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Also Known As:
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality Hotel Lucerne

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