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“BEST LOCATION & BEST VIEW AT BREAKFAST”
4 of 5 bubbles Review of Hotel des Alpes

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Hotel des Alpes
Ranked #10 of 68 Hotels in Lucerne
Brisbane, Australia
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“BEST LOCATION & BEST VIEW AT BREAKFAST”
4 of 5 bubbles Reviewed October 4, 2010

We found our hotel based on reviews on tripadvisor, booked with booking.com and were not disappointed.
We arrived by train from Zurich, and it was a short stroll from there over a bridge to the hotel.
Our room was spacious, clean and the beds were comfortable. Buffet breakfast, which was included in the price was very good and catered to our needs.
We had breakfast on the balcony overlooking the water and Chapel bridge. The view was just amazing!
Although the weather was mainly overcast during our stay, this did not affect the picture postcard beauty of Lucerne, which is truly a most breathtakingly, beautiful place.
We took a boat cruise on the lake to the quiet, charming village of Bechenried, where we spent some time exploring before returning to Lucerne. We highly recommend this trip on the lake, if you want to see the natural beauty of the place with no tourists, and if the weather isn't the best for going up the mountain.
We would certainly stay again at the Hotel Des Alpes if we return to Lucerne, as we feel the location is perfect, in the centre of old town, with most places you want to visit within walking distance.
The hotel offers good value, the staff all spoke English and were very helpful.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zzdianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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897 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami Beach, Florida
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 29, 2010

This hotel has to be in the most perfect location in the town of Lucern. It is literally right in front of the main bridge, on the water, in the middle of the old town. It is accross the street from the train station, and nestled in between a good amount of restaurants, bars and stores. The hotel itself is very clean, and serves a great breakfast. You can sit on the balcony and overlook the lake while you eat. The staff was very friendly (minus one front desk receptionist who was rude but she was the least of my worries.) Our room had a balcony, which was AMAZING! The bathroom was small which is common to European hotels, but completely remodeled. Our minibar was affordable. I was incredibly happy with my stay and would DEFINITELY stay there again. Great surprise.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeachyKeen26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, HI
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed September 7, 2010

The location is wonderful, right on the river overlooking Chapel Bridge. Unfortunately we had a city-view room which meant a view into a drab building, but I'm sure with a river view the experience would have been much more positive! The rooms are a little tired and small with lots of scuff marks on the wall, but the beds/pillows were super comfortable with soft, high-quality sheets. We got a great night's sleep! The bathroom was small but very clean. The check-in lady was very gruff but the next day we had someone different who was very sweet. Free WiFi in the rooms is a huge plus! The included breakfast was standard fare but the view over the river is pretty top-notch. For the location, it was a pretty good price, but unless you get a river view room, there's nothing special you couldn't get for a little cheaper slightly back from the riverfront.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ndmalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Houston, Texas
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed August 26, 2010

I booked this hotel after reading the reviews here. Like already said in the reviews , the hotel is in great location.We took the train from Zurich and it was late in the night. We were worried about getting to this hotel and bam there it was just opposite to the train station. We got tiny rooms on the top floor. I gave 3 because of the price . We felt it was expensive for the size of the room. But we were outside most of the time and this hotel is very convenient for people who want to spend a lot of time outside.Right next to Chapel bridge the breakfast tables very facing them .Beautiful view in the morning. Breakfast was ok.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandy2500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed August 21, 2010

The Hotel des Alpes was in the absolutely perfect location. We requested a room with a balcony and it overlooked the Chapel Bridge. Beautiful. Location, location, location, good breakfast, fabulous staff and okay room (we spent so little time in it). Luzern was one of our very favorite stops on our trip. Be sure to take the trip up to Mt. Pilatus. Lovely.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauralikesthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
4 of 5 bubbles Reviewed August 12, 2010

We had read the reviews here and booked rooms with a river view. We were travelling as two couples and it was our first trip to Lucerne. The hotel is just across the river and can be seen from the station, just a short 5 mins walk. The rooms were lovely, located on the 2nd floor right above the restaurant and overlooking the Chappel bridge. It was particularly nice to sit out in the little balcony in the evening and soak in the atmosphere. We had to pay extra for the river facing rooms, but it was totally worth it !
We also ate at their restaurant where we luckily got a table right by the river. The food and the service was very good.
The rooms were nice, the only problem was that it was rather hot when we visited especially as there wasn't any airconditioning. The tiny fan provided was not very useful. We kept the doors to the balcony open, so it was ok.
The only thing that put us off, was the front desk. The lady at the front desk could have been a more welcoming.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wizardofdoze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morges, Switzerland
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 10, 2010

Location, location, location. Need I say more? We were two seconds away from the city centre, with a brilliant view of the Alps, Mount Pilatus, the Chappel Bridge, everything. We paid at the moment of reservation, so the price was slightly lower. However, it is quite expensive but then again, all hotels on the river bench are. It is definitely worth paying for the river view (even though a bit noisy, the windows are greatly insulated). Breakfast is not that great, you might be better off just having a croissant at a nearby bakery.

Staff was 50/50: on eof the ladies at the reception was extremely nice and helpful, the other one...not so much. Didn't really bother us though. Room has extra blankets if needed, a fan and coffee making facilities, as well as a minibar. The hotel has no parking but there are several paid parking places where you can leave your car (starting at 40 CHF for 2 days).

All in all, very nice clean hotel, location is everything in this case and the rest is nice as well.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bianca1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Alpes

Property: Hotel des Alpes
Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

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