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“Great hotel in Lucerne, overlooks the river!” 5 of 5 bubbles
Review of Hotel des Alpes

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Hotel des Alpes
Ranked #12 of 69 Hotels in Lucerne
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great hotel in Lucerne, overlooks the river!”
5 of 5 bubbles Reviewed March 9, 2014

We had a lovely room which overlooked the river. it was on the 3rd floor so we used the stairs.
It is the perfect location: across the bridge one long block from the train station. The staff were all
very nice and very helpful. Breakfast was very good and convenient on the lower level which went right out to the river front. Very centrally located and easy to get everywhere on foot. We were only
there three days before going on to Venice, but if I get the chance to return, I would stay here in a
heartbeat!

Room Tip: We loved our 3rd floor room with a balcony overlooking the river. It was large and bathroom was l...
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cynthia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, March 11, 2014
Dear Cynthia

Thank you very much for staying with us. We are so happy, that you enjoyed your stay.

Kind regards
Your Team of the Hotel Des Alpes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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883 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
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English first
Falls Church, Virginia
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed March 8, 2014

I stayed here 2 nights while in Europe in summer 2009. The price was right and the location couldn't be beaten--a short walk from the train station in the heart of Lucerne overlooking the river. My room was pretty small and basic which was fine since I only used it to sleep in. The breakfast included was very good and filling. I was able to eat breakfast outside overlooking the Kappel bridge. When I return to Lucerne someday I would definitely stay here again!

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tlenihan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, March 11, 2014
Dear tlenihan

Thank you very much for being our guest. We are pleased to hear that you enjoyed the great view over the bridge.

Yours Sincerely
The Team of the Hotel Des Alpes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
78 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

We spent four nights at Hotel Des Alpes in Lucerne. We had two rooms, our two teenaged boys had a city view room, while we had a river view room.

The City View room was much more modern and had obviously been renovated, whilst our river view room was much older and smaller. However, we had a balcony and a spectacular view! The biggest problem with our River View room was the size of the shower cubicle. It was literally too small to shower in comfortably, each time you moved an arm you hit the tap and turned it hot or cold or off.

There is only one very old elevator, however it works. You have to physically open the door yourself, which was quite funny as we constantly forgot, which meant we spent a lot of time waiting for the lift door to open.

The front desk staff were great, very pleasant and helpful in answering questions. Could not fault them in any way.

We ate dinner on our first evening in the hotel’s restaurant. The food was good without being special. Price was typical of all the restaurants along the riverside.

We ate breakfast in the hotel each morning – it was included in the price, along with very good free wifi. Breakfast was also served in the restaurant, with beautiful views of the river and the Kapel Brucke. It was a typical Swiss continental breakfast, with very good coffee. There were a few cereals, a variety of rolls, breads, cheeses and cold meats and boiled eggs. The eggs were great, somehow they managed to keep the yolks fairly soft while keeping the eggs warmed. There was also a toaster and a variety of spreads. My only complaint about the breakfast was that they didn’t do a great job of topping up things that were gone.

All in all, for the price we paid and the location and view, it was a good hotel. I would certainly stay there again as the location was exceptional, but I would probably ask for a modernised room, without losing the view.

Room Tip: Views from rooms with a balcony are amazing. Ask for a renovated room.
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  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank djh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilauea
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 3, 2014

Right next to the water in Lucerne you look over the river and bridge with the alpes in the background. Amazing view room was actually pretty big only thing was they didn't have any balcony rooms available. The room we were in wasnt in the original hotel and was an extension which made the walk from the elevator a little longer and construction was happening right next to us. Didn't stay in the room during the day so we weren't bothered by it. Breakfast was average, lots of breads and juices. Staff wasn't very helpful and ignored you most of the time but the view made up for there coldness.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank KauaiKunanaDairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorks
Level Contributor
111 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

Brilliant position, right on the lake with room overlooking the Kappelbrucke, very easy walking distance from train station and right in the town centre for restaurants on an evening.
All staff friendly and helpful. Room clean, comfortable and a decent size and as I said an amazing view. Only issue was even in February the room was very warm, fine for me as I could just open a window for 10 minutes and let some February air in but one to be aware of. Breakfast good quality and choice
I will be back to Lucerne as it is gorgeous and will very happily stay here again.
Also get 10% off in restaurant downstairs which is also very good, with excellent service.

Room Tip: Need to overlook the Lake if you can, I got it without asking but not sure if they all do
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  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donjmf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 18, 2014

Really enjoyed are stay here. Location is great, walking distance from the train station and from where the ferry takes you to Mt Pilatus. Rooms are nice and cozy and the restaurant downstairs is pretty good.
The staff were very friendly. As others have mentioned the lift is a little small. But thats not a big issue.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hath82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 8, 2014

The location of the hotel was very convenient, we were easily able to reach all the places we wanted (we were exploring the city on foot). There were also quite nice and cozy restaurants close by to the hotel. The best part was the view we had from our room's balcony. Kapellbrücke (Chapel Bridge) was right in front of us, along with the magnificent view of the Alps! Also, the staff were polite and helpful. Had a wonderful stay!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bgoknil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, February 10, 2014
Dear bgoknil

Thank you very much for your kind review. You are right, the view from our rooms with balcony facing the lake/river is unique. We are happy, that you enjoyed your stay.

The team of the Hotel Des Alpes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel des Alpes

Property: Hotel des Alpes
Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

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