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“Great Location”
Review of Hotel des Alpes

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Hotel des Alpes
Ranked #9 of 68 Hotels in Lucerne
Certificate of Excellence
Trinity Beach, Australia
Level 5 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Location”
Reviewed October 29, 2013

Very good hotel, close to station with great views over The Chapel Bridge and River Reuss, situated in the Old Town of Lucern. Room was very good, bathroom good. Breakfast was ok, would have been better if a variety of cooked eggs available, otherwise plenty of variety. Location for sightseeing couldn't be better.

Room Tip: ask for front room overlooking River Reuss
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Robert2531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, November 2, 2013
Dear Robert 253

Thank you very much for your review. We are glad you enjoyed the superb location of the Hotel Des Alpes nearby the Chapelbridge.

Wishing you a saved trip!

The Team of the Hotel Des Alpes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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967 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (275)
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English first
Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 9, 2013

The hotel is situated right in the middle of Lucern Old Town tourist attraction (right by the river !). If you were taking a photo of Lucerne river and wooden bridge (from the train station side), Hotel Des Alpes is definitely in your photo ! A very nice, lovely view and very easy to get around for sightseeing - very suitable for travellers who do not spend a lot of time in Lucerne as it is merely 5 minute walk to train station. We came a bit prepared that this hotel is a 3-star hotel and might have some drawbacks on the room. It turned out that the room is very neat and clean. The bed is also very comfortable (especially when compared to other 3 or 4 star hotel in our trip). The staff are very helpful and also help us make the reservation for the restaurant. Breakfast is good. Considered the superb location, we'd recommend this hotel to anyone that come to Lucerne :)

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lunla_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

We stayed at this hotel for 4 nights and it was an excellent experience. We opted for a room on the topmost floor facing the river and the chapel bridge. The views were breath-taking especially at dawn and dusk. Their complimentary breakfast is a nice spread and a perfect way to start the day. The staff is very warm and courteous and helpful in every way. :) Would definitely go back here!

Room Tip: For great views, opt for a room on the highest floor and river-facing although can get some bit of s...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Renisen27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton, Virginia
Level 6 Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 5, 2013

We stayed here after landing in Zurich and it was a lovely beginning to our tour of Switzerland. The room was large by European standards, with a small balcony and view of the river, nice modern bathroom, comfortable beds, and an in-room coffee/tea service. We arrived on a busy Sunday and the staff was accomodating in storing our luggage and trying to get our room ready. The location is perfect for walking the town and bridge, or just relaxing in the hotel's sidewalk cafe. Breakfast was abundant and fresh. For convenience shops just walk over to the train station.

Room Tip: It is worth it to request (and pay) for a river view.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EJClifton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Pasadena, California
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 21, 2013

Three adults stayed in tripple room with river view. It is so beautiful view Kepel bridge right front on our noses through very small oprned balcony.
night view is fantastic. We could see mountain view over bridge and also lake view and city view as well. Our room had one window and one balcony.
breakfast was okay. Not great. However we enjoyed good taste, fresh bread every morning with some fruit, yogurts and hot boiled eggs. I hadn't try any hams and cheese though.
one thing I regret was the wood floor sound. They have very old carpet on floor for our room, it make noise every step.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeniseEunja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 4 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 18, 2013

Very close to train station and the rooms facing the river have a great view of the Chapel Bridge. We had a covered patio and seating area, perfect place to start and end the day. The front desk staff was very friendly ad suggested several good places to eat. At checkout we left our credit card and one of the staff caught us on the bridge before we were leaving for the train station. What a relief she was able to track us down!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank austinRob2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 15, 2013

Perfect city center location with fabulous views over the river and train station to the Alps. Arriving by car is challenging (pedestrian precinct, one-way alley) and parking is inconvenient.
Staff friendly in a reserved, Swiss manner. Comfortable room but no A/C: probably noisy with windows open, but we were on the fifth floor, well above the noise. In our case, expensive even for Switzerland, which generally tends to be expensive. Good breakfast included.

Room Tip: River and bridge views are essential; the higher the room, the better.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernard02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, September 15, 2013
Dear Bernard02

Thank you very much for the time you took to write your review. We are happy that you enoyed your stay.

Kind Regards
Your Team of the Hotel Des Alpes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel des Alpes

Property: Hotel des Alpes
Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

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