We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel”
Review of Hotel des Alpes

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel des Alpes
Ranked #9 of 68 Hotels in Lucerne
Certificate of Excellence
Wichita, Kansas
Level 6 Contributor
287 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Very nice hotel”
Reviewed October 11, 2012

Stayed here in September and was very nice. this hotel is located right on the river and the location is super. Looking out our window at the Kapellbrucke Bridge. It is a very short walk across the car bridge from the train station. All in all it is a super location. Room was spotless and food was very good. Great breakfast.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

951 reviews from our community

Traveler rating
    323
    423
    137
    51
    17
See reviews for
186
485
77
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Coatesville, Pennsylvania
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 11, 2012

We stayed at the Hotel des Alpes for three nights in late September. Our rooms had small charming balconies overlooking Chapel bridge. The rooms were clean and comfortable and the service was friendly and helpful. A very central location for exploring Lucerne.

My only caveat is that the hotel is located in a pedestrian area and you must park at the train station. You can stop at the hotel long enough to unload your luggage. We did not find this to be a problem at all.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 11, 2012

our family of 4 adults stayed here for 1 night in September. It is very easy walking distance to the train station which is why we chose it. The rooms were lovely & clean with very nice bathrooms. One of the rooms had a balcony & the most perfect view of the lake & mountains.
There is a lift at the hotel & plenty of places to eat & drink closeby, basically you can just walk everywhere.
We found the staff extremely friendly & helpful & breakfast was very good. We did a trip the next morning to Mt Rigi, & were able to leave our luggage at the hotel & collect it later before catching the train.
Would recommend to anyone. Very good value for the convenient location

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Park, California, USA
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 3, 2012

This hotel was in the perfect location, and make sure you get a room with a view of the river/lake as it's absolutely worth it! It's super close to the train station, the lake, the old town of Luzern...everything. The price is good for Switzerland too. The room isn't anything special, except for the view if you have one. Clean, simple, good. Would recommend this hotel for it's good qualities and LOCATION!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 30, 2012

This hotel has a tremendous location, right alongside the historic Kapellbrucke (bridge) and close to the station, so perhaps it feels it doesn't have to do anymore. The service was very poor - sometimes the reception staff were on the rude side of churlish - and the breakfast was very mediocre and slipshod. Indeed the staff made it a disappointing visit, because with a much better attitude they could make it a lovely place to stay. The room was clean, comfortable and well furnished - and yes, if you do stay here choose one with a balcony overlooking the river and bridge.

Room Tip: Ask for one with a balcony overlooking the river.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sadie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lenoir City,TN
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 29, 2012

We have visited this hotel for over 15 years and this stay was no different. Excellent as always! Great location too. It was nice being back in Switzerland and being able to visit old friends. While your there you should see the Folklore Show as well.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RandRsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 29, 2012

Very convenient to train station, lake cruises and pedestrian only Old Town. Also located near bus stop for most of the tours. Rooms with balconies overlooking Chapel Bridge offer pretty views. Lots of restaurant choices near hotel. Good value for costs.

Room Tip: Higher up rooms, less noise from restaurants nearby.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrishDunton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.1 mi away
Hotel des Balances
Hotel des Balances
#4 of 68 in Lucerne
1,043 reviews
0.2 mi away
Hotel Waldstatterhof
Hotel Waldstatterhof
#10 of 68 in Lucerne
1,038 reviews
0.2 mi away
Renaissance Lucerne Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Ameron Hotel Flora Luzern
Ameron Hotel Flora Luzern
#18 of 68 in Lucerne
120 reviews
0.6 mi away
Art Deco Hotel Montana Luzern
0.2 mi away
Hotel Schweizerhof Luzern
Show Prices
Show Prices
Show Prices

Been to Hotel des Alpes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel des Alpes

Property: Hotel des Alpes
Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, HostelWorld, TripOnline SA, Ctrip TA, Agoda, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Hotel des Alpes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing