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Hotel Alpha
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Reviews (356)
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All reviewsshared bathroomhard boiled eggstrain stationprivate bathquiet locationminutes walk from the mainbuffet breakfast isclean hotelthe hotel staffan expensive citybeautiful citysinkhostelswitzerlandinternetpilatusreceptionist
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133 - 138 of 356 reviews
Reviewed August 10, 2012

We were disappointed to find that we were staying in a room with shared bathroom facilities and the loudest creaking corridor I have ever experienced. It made for an uncomfortable stay with difficulty sleeping and a very average breakfast. The location was good and the rooms clean but otherwise a disappointment.

  • Stayed: July 2012, traveled as a couple
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2  Thank Jude M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

We just stayed in this hotel with my husband and child. It was a very nice experience. The place is basic, yes, but for a person with allergies, like myself, it was fantastic. There are no rugs, no nothing that can accumulate pollen (which is terrible in Switzerland, so be prepared !) We stayed in the bigger room with WC and shower. Everything was sparkling clean, and recently renovated.

I DID like the breakfast. For a hotel with this many stars, I was quite impressed. I´ve stayed in Switzerland in 4-star places that would be put to shame, compared to Alpha´s breakfast. It is self-service and it had a good selection cereals, croissants, bread, butter, cheese, many types of hams, boiled eggs. Orange juice, a good selection of teas. Coffee was not espresso, but it wasn´t bad, either. The restaurant´s decor was also a nice surprise: original drawings by a local artist.

For dinner, we ate at a Turkish kebab place that is a couple of blocks away. Really good.

Price. There is something you have to understand about this country: it IS EXPENSIVE. Specially touristic places like these, so don´t expect to find a 15 USD place, because there is not. So for me, living in Switzerland, this hotel is good-value for money.

Room Tip: if you need a room with WC and shower, ask for it. They only have a few, though, so book in advance.
  • Stayed: July 2012, traveled with family
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1  Thank Roskis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012 via mobile

We stayed here for 2 nights while visiting Lucerne. It's about a 10 minute walk from the central railway station which is good in a way because where the hotel is is in a quiet residential area near a school. So if you don't mind a short gentle walk into town it's well located. But if you like to be in the middle of everything look elsewhere. 
The room is pretty crap. It's clean but it's so stark and clinical. I felt like I was staying in a hospital ward. Very depressing. Couldn't wait to leave the room really. Everything is hard and white and the floor is like linoleum. No warmth or character. No comfort. The bed was ok. Sleep able. The room was equipped with two single beds, a desk with 2 chairs, a wardrobe, a sink with places to hold your toothbrush. And a small balcony with chairs that looks over the pleasant quiet street. It also had hand soap. Thank goodness! 
It unfortunately doesn't have an ensuite bathroom. You share a modern clean bathroom with the rest of the floor which was fine. Towels are also provided for use. 
The breakfast was awful. It was basic. Some cereal and milk. Tea and coffee  and juice provided. Stale bread with jam. Canned fruit and yoghurt. Some cold meats and cheese. The only thing good about it was it was free. 
The service was fine. The staff are friendly enough. 
The wifi had a great signal where we were (2nd floor). Trouble is you get 1 hour free and from then on its 1CHF per hour which you purchase from the reception desk and only one person in the room can use the wifi at a time.
Reception shuts from 11:00pm to 7:30am and the staff go home during this time. So during that time you are on your own.
Overally. I wouldn't stay here again, in my opinion we paid far too high a price for something so ordinary. Worse than ordinary. 

  • Stayed: July 2012
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2  Thank Ness-of-Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

Hotel Alpha is about 10-12 minutes by walk from the train station. You can also reach it by bus Route number 1 (Kriens) and get down at Pilatus Platz 2 stops away. We took the same route bus to go up to the Lion's monument and spent evenings by the swan plaza. This place has many restaurants and souvenir shops. The same bus route No 1 can be taken to go to Mt. Pilatus cable ride up and took the cog train down and boat ride back to Lucerne.

We stayed in a room with attached toilet. Room and toilet were basic and clean. That's what we wanted. The furniture was plain and sparse. For a budget hotel, it is very good value for money. There is free wifi, but the connectivity was poor. It can be noisy at night if you keep the windows open and if the room overlooks the road. The breakfast provided was ample and standard fare. The coffee was good. The hotel staff are pleasant, cordial and helpful. Overall we were satisfied.

  • Stayed: July 2012, traveled as a couple
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1  Thank SyedCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

This hotel was ok- clean, inexpensive and safe. But I would say it is a hostel and we paid "hotel" prices (around 90 euro). The room we had was very small with no tv, and no bathroom. The shared bathrooms were brand new and very nice, but shared. Breakfast was ok, I personally didn't love it but it was included which was great. You only get 1 free hour of wifi and the hotel staff leave at 11:00pm so if you need anything you are out of luck. Also, parking was 20 Euro, 10 if you book way ahead. I would try to stay at another hotel next time to get the amenities a hotel would offer, but for a quick overnighter, it does the trick.

  • Stayed: June 2012, traveled as a couple
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1  Thank Ehloha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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