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All reviewsthe riverold towntrain stationbreakfast was includedbig bathroomtriple roomopen windowstea and coffeecold meatspleasant staybreakfast roommain stationfamily roommount pilatushotel is locatedbudget hotelchapel bridge
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Reviewed February 13, 2012

we book this hotel last minute. Pro: we had a room with beautiful view out of our window and room spacious. The location is in a quieter part of town along the river but a short walk to all the sites. The guy at Reception was really nice and helpful with our booking and recommending. breakfast is good.
Con: this is more of hostel then a hotel, the shared bathroom is old and out of date, in room there is no amenity, mean no tv, no fridge, no phone, nothing just a tables and night stand.
but we just need a place to stay for a night so there is no problem for us.

  • Stayed: July 2011, traveled with friends
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1  Thank Christine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

This hotel is in the heart of lucerne, a five minute walk from the train station. Walking across Chapel Bridge, beautiful views of lake lucerne, mount pilates and mount rigi. Hotel/hostel friendly. Breakfast included in price and very good. Brilliant affordable place to stay for a few days, clean rooms and customer service very good. A place l would return to if travelling back to lucerne. Visited early december and the weather was good, only snow on the mountains, Advised the best time to visit is may when the flowers are in bloom =. So may go back. Christmas markets were very good and suprisingly not too expensive

Room Tip: Solo traveller best booking single with shared bathroom. Room available on 5th floor, lift access and only one other room on fifth floor. So shared bathroom only for two rooms guests. Also attic shape beautiful view of mountans
  • Stayed: December 2011, traveled solo
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Thank avril66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

It's just rooms in an office building shared with other businesses. There is a little Lounge room with a tv, but nowhere In the building to get drinks or food in the evening. The rooms are clean but very sparse and basic, they have heating but no air conditioners. My room was on the 5th floor and had a view over the lake, which was good. Breakfast is included in the tariff - adequate; wifi is also included but is very slow and works sporadically. Manageress very helpful. Location was good - walking distance to everything. Expensive for what it is, but then that's Switzerand, EVERYTHING is expensive.

Room Tip: Higher floor is better as they are renovating the 2nd floor.
  • Stayed: February 2012, traveled solo
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Thank Shampagnejane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2012

If you are going to book this hotel do not do as we did and opt to save a little bit of money by booking a room with a shared bathroom!
We were happy with our room but when we ventured out to use the toilet and shower facilities we were disgusted. There was mould everywhere and a spider hanging down from the roof. Not to mention the fact that when they say shared bathroom they don't tell you that you are sharing with the hotel management school that operates in the same building. This was rather embarassing as we found oursleves to be case studies for the class in session as we slipped out of the bathroom in our towels in the morning after what was a pretty gross showering experience.
Also when we booked we were promised a sink facility in our room which there was not so this meant more unplesant trips to the bathroom of terror.
We were also not too happy to be woken up by the buliders at 7.30 am who were carrying out some renovations in the hotel.
The breakfast however was very good and staff were helpful enough. The hotel is in a great location and we had a nice river view from our window. I am sure other rooms are fine but I think the pictuires on the website can be a bit misleading.
We are not ones to normally complain about anything but this place provoked me enough to write this review.

Room Tip: Don't choose a room with a shared bathroom
  • Stayed: January 2012, traveled as a couple
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2  Thank RyanandKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

Really good price. you will really enjoy the location as there is no noise, the river just in front, near the Center of the City, shops, KKL, trainstation, buses.... and restaurants.
The rooms were refreshed and all is perfect for a familly of 4 persons (including breakfast). Finding such rate in Luzern is not possible.
Do not hesitate to go there.

Room Tip: Ask for a room on the riverside. The back ones have view on an old castle tour
  • Stayed: December 2011, traveled with family
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1  Thank blueskywesee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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