I took my wife here for a trip for our wedding anniversary, and both of us could not have been happier with the experience.
At check-in, we were told we were a little too early, but immediately had our suitcases taken, and were escorted for a complimentary coffee in the lounge area of the hotel, surrounded by a live pianist and a beautiful view of the lake.
Once checked-in, we were taken to our room, which was absolutely fantastic, with a view of the lake, an incredible bathroom, complimentary chocolates, and every single amenity one could hope for. Molton Brown soaps and shampoos and creams, an individual shower room, jacuzzi bathtub, beautiful fittings and furnishings, made for a great experience.
The bed was very comfortable, wifi was provided throughout, and every possible need was catered for. The spa was small but tastefully done, and since it was freezing and we decided not to brave the cold and head to town for dinner, the room service we ordered was sublime.
The breakfast buffet was out of this world, with every pastry imaginable available, along with freshly cut ham, various cereals, delicious coffee, juices, home-made bircher müsli, etc., all there for your enjoyment. Friendly and courteous staff are permanently available to tend to your special wishes and requirements, always with a smile on their face and seemingly happy to help.
It would be a pleasure to stay here again, and I would definitely recommend it to anyone, particularly those seeking a weekend getaway in the beautiful city of Luzern, at a timeless, classic, and absolutely pampering hotel. Awarding five stars does not do it justice!
- Official Description (provided by the hotel):
- Elegant lakefront hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more less
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- Also Known As:
- Palace Luzern Lucerne
- Palace Luzern Hotel Lucerne