We actually booked for 2 nights and unfortunately couldn't make one of the nights and as we'd booked through an online booking agent and made non-refundable reservations the Palace couldn't return one of the nights - instead they upgraded us to an incredible deluxe room with views over the lake -it was absolutely gorgeous.
The room was spacious and the standards extremely high. Our welcome was perfect - from the concierge who brought our bags in and parked our car to the lady on reception who helped us with everything.
A truly memorable stay with wonderful service - one of the best hotels we've ever stayed in - thank you for making the last night of our holiday so perfect.
We would definitely recommend this hotel and we would definitely come back.
- Official Description (provided by the hotel):
- Elegant lakefront hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more less
- Reservation Options:
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- Also Known As:
- Palace Luzern Lucerne
- Palace Luzern Hotel Lucerne