The rooms are quite small for a 3*. They have one long corridor of balcony which is partitioned by grill. They could adorn it with flowers/pots like the other building in Lucern.
Staff is not very cooperative with respect to tourist information. I think they should be since Lucern is a tourist place.
I am not sure about other rooms, but the WIFI in my room was terrible. Probably it was a corner room and hence the WIFI was bad.More