We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Trianon restaurant is wonderful!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Hotel National
Ranked #19 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed January 28, 2013

Writing a review for Trianon here as they have no separate page on Trip Advisor, but I simply had to do it anyway as our meal was AMAZING! Probably the best meal of our lives, my husband and I dined here in mid Jan mid-week and like most places during the winter it was relatively quiet but the atmosphere from the bar (including pianist) drifted through and there were still a few tables occupied in the restaurant. Our waiter Kay was brilliant - he had expert recommendations for wine and food, and service was perfect. The food was simply divine - my husband went for the 4-course set menu while I had 2 a la carte dishes. This was probably enough food for 4 people normally! The complimentary touches were great - grissini, brioche with tapenades, a lamb medallion with lentils to die for! and of course a free dessert tray to make your mouth water (macaroons, pralines, and truffles). Our ordered dishes were superb - risotto with champagne, saffron and spinach was fantastic, while the duck starter, scallops with lentils, lamb with oxtail/potato and cheese selection were equally as good. Even a simple coffee and tea were beautifully presented. We highly recommend this for a special occasion!!!!

Room Tip: If dining as a couple of large group at Trianon, only 1 person needs to order the 4 or 5-course menu...
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Service
2  Thank aelliott21921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded February 5, 2013

Dear aelliott21921

Thank you for your compliments and that you took the time to share your memories here on TripAdvisor We are so glad to hear that you had the meal of your live in our Restaurant Trianon.

We are looking forward to welcoming you again to the Grand Hotel National and wish you all the best.

Warm regards

The Grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (432)
Traveler rating
Traveler type
Time of year
Language

199 - 205 of 432 reviews

Reviewed December 29, 2012

I only stayed there for 1 Night but was lucky to stay in a Junior Suite with view over the Lake side. The Room was absolute stunning as the view on the next Morning. The Service was great, very nice Staff and the Hotel itself is just remarkable. There are a few independent Restaurants in the Hotel so you have a good choice for Food. The Breakfast in the morning was very good, a big selection of fresh food and fruits. You can also ask for fresh made Pancakes. All in all this is a great place to stay which comes to a price though.

Room Tip: Ask for a room with lake view
See more room tips
  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded January 6, 2013

Dear Andre W

Thank you that you took the time to share your experience on TripAvisor. Nice to hear that you have enjoyed our breakfast and appreciate the home made Pancakes. Your compliments will be forwarded to our team.

It would be our great pleasure to welcome you again to the Grand Hotel National and we wish you all the best for 2013.

The Grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

Wonderful friendly attentive staff, from the moment we stepped into the hotel, we were afforded excellent care and attention.
Waking up on Christmas morning to a beautiful view of the lake and mountains was spectacular after a wonderful nights sleep given there is only a pedestrian walkway on the lakeside. Attention to detail exists throughout from the well furnished rooms to the fine dining which you just have to expeirence to appreciate wondeful flavours and presentation.
Very cosy bar/ lounge to finish off an evening and a lovely pool again overlooking the lake to kickstart the morning. We look forward to returning.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank adventure10123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded January 6, 2013

Dear adventure 10123

Thank you for your nice feedback here on tripadvisor. We are glad to hear that you have had a good stay with us during the holiday season.

We are looking forward to welcoming you again to the Grand Hotel National in the future.
All the best for 2013 and our warmest greetings to Zürich.

The Grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2012

We came last weekend with my sister and young nephew and we really enjoyed everything, from the start to the end, with the great swimming poo, restaurants, perfect services, excellent breakfast and very kind people to take care of you. Thank you so much for this relaxing weekend. The only bad part was our room which was cross of street of a night club and I woke up several times the second night ;(.

Stayed: December 2012
Thank Eve Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded December 19, 2012

Dear Eve Z

Thank you that you took the time to share your experience with us. We are happy to hear that you enjoyed your stay with us and could take a time out from the stressful daily work.

We wish you and your family a Merry Christmas and a Happy New year. It would be our great pleasure to welcome you in 2013 again to the Grand Hotel National.

Warm regards

The grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012

This is the second time I have booked the Grand Hotel National for our International Conference. Just like the first time, everything was perfect. As a meeting planner it is comforting and hassle free to deal with such a professional hotel and events team. Everything was according to my wishes and on arrival the registration desk and both ballrooms were set up as per my wishes with the correct seating, staging, lighting and technology. The morning and afternoon coffee breaks were great, with excellent service. Our delegates and guests were very impressed with the service and standards of this hotel. It is a pleasure and creates no stress when you deal with professional hotels like this who meet your demanding wishes for a successful conference.

The Grand Hotel National has now become my hotel of choice for all future conferences. Thank you Grand Hotel National for a highly successful conference and ensuring its success. I will definitely book our next conference at this hotel next year and beyond.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank happyperson058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded December 19, 2012

Dear happyperson058

Thank you that you took the time to share your experiences here on TripAdvisor. How great to read that you and your guests had a successful conference. Your nice compliments will be forwarded to our Event Manager and his team.

It was our pleasure to hold your conference and we are looking forward to welcome you again to the Grand Hotel National 2013.

We wish you a wonderful holyday season and all the best for next year.

Warm regards

The Grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2012

If you're ever going to splurge on a hotel the Grand Hotel National in Lucerne is the place to stay. There are only 41 rooms in the hotel as the rest of the hotel has been dedicated to residences, but what rooms! The views of lake Lucerne are marvelous. The hotels architecture is magnificent. In sum if when I die I don't get to heaven, I'll settle for the Hotel National

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jack T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded December 19, 2012

Dear traverjr

Wow what a great feedback – thank you! We are happy to hear that your stay with us felt like heaven.

We are looking forward to welcoming you again to the Grand Hotel National and wish you a wonderful holyday season in Atlanta and all the best in 2013.

Warm regards

The Grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2012

The Grand Hotel National is amazing and worth every cent. We stayed at the Junioe Suite and did not regret it. The staff were very nice and helpful at all times. The room was lovely with an amazing view of the mountains and lake. Very close to all touristic spots. Would definately stay here again and ABSOLUTELY reccomend it.

Room Tip: spoil yourself and get the junior suite!!! absolutely worth it.
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sparrow73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana L, Leiter Öffentlichkeitsarbeit at Grand Hotel National, responded to this reviewResponded November 28, 2012

Dear Sparrow73

Thank you so much for your nice feedback. We are happy to hear that you have enjoyed your stay with us and that you liked Lucerne.

We look forward to welcome you again to the Grand Hotel National and wish you all the best.

Warm regards

The Grand Hotel National Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.3 mi away
Hotel Schweizerhof Luzern
0.6 mi away
Hotel des Balances
Hotel des Balances
#5 of 67 in Lucerne
1,130 reviews
0.2 mi away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel des Alpes
Hotel des Alpes
#10 of 67 in Lucerne
1,025 reviews
0.6 mi away
The Hotel Lucerne, Autograph Collection
0.6 mi away
Renaissance Lucerne Hotel
Show Prices
Show Prices
Show Prices

Been to Grand Hotel National? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel National

Address: Haldenstrasse 4, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#12 Romantic Hotel in Lucerne
#14 Family Hotel in Lucerne
#14 Luxury Hotel in Lucerne
Price Range: $249 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel National 5*
Number of rooms: 41
Official Description (provided by the hotel):
We endeavour to cater to your every wish by offering sophisticated, personalised service and a sense of hospitality embodied by every member of the hotel staff.The blend of tradition and modernity in our hotel is beyond compare. Inside, the legendary names of the founding fathers, César Ritz and Auguste Escoffier, the elegant neo-renaissance and new baroque architecture and a history stretching back almost 150 years come face to face with contemporary design and sophisticated flair.Our Grand Hotel has it all: luxury accommodation for the most fabulous holidays, the ideal place for social occasions, a springboard for travelling, a gourmet destination, an environment for inspirational events, a mirror of the world... and within our four walls, a lively, very welcoming microcosm.Indulge yourself in Lucerne! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Orbitz, Priceline, Travelocity, Hotels.com, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Grand Hotel National reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Lucerne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing