From booking to arriving and through to departure, every aspect was easy and pleasant.
We arrived is train and the hotel was about 3-4 minutes walk from Lucerne station. Cafes , shops and other attractions within easy walk - including a swimming area down by the lake.
Upon us arriving , we were greeted promptly and the staff member had us checked in to our 2 rooms in no time.
Local information was provided which made our stay easy to navigate , including maps, access to local free wi fi whilst out and about and a visitors card which provided free public transport locally as well as discounts to trips and other tourist attractions.
The rooms were clean and modern , air conditioned and beautiful bathrooms. Bedding was fresh and very comfortable.
Buffet breakfast was excellent including tea and coffee.
Additional elements we appreciated was availability of borrowing power adapters, and also opportunity to exchange a small amount of Euros in to local currency.
Outstanding service all around and when we return to Lucerne,we will certainly stay here again. More
- Free Wifi