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“Good hotel, centrally located”

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ibis Styles Luzern City
Ranked #29 of 67 Hotels in Lucerne
GreenLeadersSilver level
Reviewed January 18, 2013

Good hotel located very close to the lion monument. Walking distance from the old town, Kapellbrücke, and station. Very helpful staff. Rooms were just ok. Good value for money though. Had booked an aqua view room. But got a family room instead. I don't think they have an aqua view room (as mentioned on the website). Overall a good experience. Will consider staying there again.

  • Stayed: September 2012, traveled as a couple
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Thank AnupAbhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Manager at ibis Styles Luzern City, responded to this reviewResponded April 12, 2013

We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at ibis Styles.

Hotel ibis Styles Luzern City

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Reviewed January 13, 2013

Stayed here for 1 night, then 2 nights in December. Picked it as we could get a family room for a good price in comparison to more expensive hotels in Luzern.

It's recently been updated, so rooms were quite funky and modern in design and colour (Hmmm, but not sure how "funky" it will look in another 5 years or so !!!). However - For the moment, it's good, clean rooms..

We had the family room up top on the terrace, which had a balcony with nice views of the mountains. This particular room was very large, with 2 rooms and a large bathroom area.
Great for kids as it's a big area, they can play, and look from the balcony.

Next time we stayed we got the standard family room... No balcony, and only one room, noticably smaller, no way the kids can run about and play in this room size !
Terrace room had a fridge (helpful for familes) our standard room did not have a fridge. Worth noting for families or if you like to use the fridge.

Breakfast is good, no hot stuff (apart from toast) just continental but does the job. Watch for tour groups.. The breakfast area packs out completly when they all decend.

Location is excellent, 2 mins walk from the Lion Monument, a short walk from the train station (10-15 mins) , and 2-3 min walk to the main shopping strip. Room was quiet, beds were ok, foldaway beds were not the best (so we made the kids sleep on them, haha).

Staff were VERY helpful and friendly. Great hotel to base yourself to check out Luzern. There is also free coffe/tea from big machine in lobby, and kids play area for when kids get bored (More for younger little kids)

Would stay there again. It's more a hotel to "get out and see Luzern" rather than lay about and enjoy the facilities.

Room Tip: Ask for a Terrace Room with balcony.. Not many of them , but well worth waiting for.
  • Stayed: December 2012, traveled with family
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1  Thank D_BERGL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, General Manager at ibis Styles Luzern City, responded to this reviewResponded April 12, 2013

We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at ibis Styles.

Hotel ibis Styles Luzern City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013 via mobile

Excellent location, very nice service (the Portuguese person in the reception was very helpful, showing the key attactions of the city in a map to us and recommending good restaurants). Room was just ok - big, clean, but the bed was small and not very good. The shower in the bathroom had some issues also. Overall, a good cost/benefit hotel for Luzern!

  • Stayed: January 2013
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1  Thank Cszepak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Manager at ibis Styles Luzern City, responded to this reviewResponded April 12, 2013

We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at ibis Styles.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

We had a family room with 2 double beds for children and us parents. Clean, quiet, not too cramped, free wifi. Close to city centre so you do not need public transport. Good value for money for Swiss prices.

Stayed: December 2012, traveled with family
Thank B A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

I was there for a night stay. Allowed to check-in earlier in the morning. The environment there was clean, comfortable, quiet. Free Wifi provided. It is good to have a playground in the lobby where my son was enjoying there. Some little improvements needed so that to improve the customer experience such as to provide an electric kettle in the room (troublesome to get hot water from the water dispenser in the hotel lobby, air-cond (my room was no A/C and a fan was provided - but the weather that time is just nice without the A/C), more variety of food for breakfast.

  • Stayed: November 2012, traveled with family
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1  Thank Sai Keong C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

We had a room located at the top floor with a massive terrace! The room we stayed in had A/C and was really clean with seemingly new furniture. We also had unlimited WIFI during our whole stay. This hotel is like 10-minute walk away from the Luzern's main train station and situated in the heart of the city. The only thing missing was furniture in the big rooftop terrace. A coffee table partnered with at least two chairs would have been great as you enjoy the views of snow-capped mountains on a clear day. Overall, we had a pleasant stay at ibis Styles Luzern.

Room Tip: Try to get a roof at the top floor with an enormous terrace.
  • Stayed: July 2012, traveled as a couple
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Thank norvieindxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

its a 2 star hotel as according to the swiss tourism deptt..rooms are smaller accompanied by smaller bathroom...restaurant serves good quality of breakfast...staff is realy helpfull n friendly...near to the lucerne main station (10 mins by bus from station- bus no.1) n the lion monument...

  • Stayed: November 2012, traveled as a couple
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Thank raj1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Green Hotel in Lucerne
Price Range: $131 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
Official Description (provided by the hotel):
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne

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