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“Lovely hotel” 5 of 5 bubbles
Review of Renaissance Lucerne Hotel

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Renaissance Lucerne Hotel
Ranked #6 of 69 Hotels in Lucerne
Certificate of Excellence
Bratislava, Slovakia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Lovely hotel”
5 of 5 bubbles Reviewed January 2, 2013

I stayed in this hotel for 3 nights in Nov 2012, during my business trip, therefore I did not have many opportunities to explore this charming city, unfortunatelly. The room was excellent, very modern and well equipped, I had balcony too (which I would enjoy if the weather was nice, but I was not so lucky). Breakfast bar was a bit simple, but tasty. Wifi was working well. Staff was very helpful. It is about 5 minutes walking distance to the city center, lake, famous wooden bridge, train station (very good connection to Zurich airport). I recommend this hotel, very nice place to stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zuzkazuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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853 reviews from our community

Traveler rating
    460
    295
    62
    24
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
PIraeus
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

People working in this hotel know a lot about hospitality. Well designed and beautifully decorated rooms,although rather on the small side. very good sleep quality. Great breakfast,very polite staff.close to the train station and to some nice bars and restaurant.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank katerinaPiraeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington Dc, District Of Columbia
Level Contributor
107 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

We stayed here after flying from the USA - nice beds for jetlag. Boutique hotel with pretty room and good front desk staff. Hotel restaurant is a hot spot, and we liked the mexico food it served. Price for breakfast was steep and since we used points for the room, we ate at a local bakery. Food in Lucerne is pricey, so it is quite a challenge to find a good value. Loved the Lake, and the sights around town. A lovely place to visit.

Room Tip: Get a room away from the front street - quite loud from Thurs-Sat. nights, since the hotel restauran...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cctravelercc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

I have stayed at this Hotel in my Honeymoon and it was perfect. The location is very nice 3 minutes away from Old Town (Reuss River). Parking is available in a nearby location. The rate was as any typical global hotel chain operating in Switzerland which is expensive. The Hotel staff are very friendly & all of them speak English. The WiFi & breakfast was included in my reservation.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MAQi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review, December 20, 2012
Dear MAQi,

Thank you for reviewing the Renaissance Lucerne Hotel and for sharing your experiences.

It gives us great pleasure that we could convince you with the location of the hotel in the heart of Lucerne, and its proximity to the main attractions of the city. Having the honor of welcoming guests from all across the globe, we put emphasis on outstanding service and communication with our discoverers. In addition, we are proud to offer our guests complimentary wireless broadband internet throughout the hotel.

We hope to welcome you soon again at the Renaissance Lucerne Hotel.

Kind regards,

Kevin Salt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

This was a great chain hotel to stay in. The rooms were very modern and well appointed. The wifi worked well. It was very close to everything so that you could walk from the train to the hotel and then everywhere in town. Luzern is a beautiful. We had a bit of rain but that is to be expected in Switzerland. Plenty to do to keep you busy for a couple of days.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelprincess40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review, December 18, 2012
Dear travelprincess40,

Many thanks for your fabolous review of the Renaissance Lucerne Hotel.

We are glad that you enjoyed your stay with us and that you could explore the City of Lights, despite the rainy weather.

We hope to welcome you soon again at the Renaissance Lucerne Hotel.

Kind regards,

Kevin Salt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 16, 2012 via mobile

Locating this hotel straight out from the railway station was easy... Just a good 3 min walk.

Rooms were within expectations though the corridor was quite narrow. Free WiFi was a big plus and reception was strong.

Breakfast spread was good and replenished often but it was expensive for breakfast.

I beg to differ when a previous response from the management that the chapel bridge was "a few steps away" because it really isn't. It's near but not as near as walking from the railway station.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JJHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review, December 17, 2012
Dear JJHong,

Thank you for your feedback of the Renaissance Lucerne Hotel.

It gives us pleasure to hear that you enjoyed your stay with us. In addition to our business center, we are proud to offer our guests free broadband internet access throughout the entire hotel.

We regret the possible misunderstanding in distances, however the Chapel Bridge is at equal distance to the hotel as the train station. Whichever of the two destinations is chosen, a 4 minute walk will get you there from our centrally located hotel.

We hope to welcome you soon again at the Renaissance Lucerne Hotel.

Kind regards,

Kevin Salt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Lucerne Hotel

Property: Renaissance Lucerne Hotel
Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#6 Luxury Hotel in Lucerne
#6 Family Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 
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Also Known As:
Schiller Hotel Lucerne

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