Great location. Clean and comfy rooms. However the service was extremely disappointing for the price you pay.
First there was NO tea/coffee facilities as stated on the website. We had to ask for a kettle and cups!!!
Second, there were LIMITED toiletries. Just a bar soap and a all-in-one shampoo shower gel. no shower cap...cotton pad. NONE! Even the 3-star hotel i stayed in Zurich provided these!
Oh, even the cleaners left their dirty cleaning cloth in the bathroom after housekeeping. What a joke for a 4 star hotel!
And when we checked out, they charged our breakfast when it is including in the booking. PLEASE CHECK! and the receptionist lady did not even apologised and asked for the booking reference!
overpriced and BAD SERVICE!More
- Free Wifi
- Free Parking