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“Worth to Stay”
Review of Hotel Seeburg

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Hotel Seeburg
Ranked #18 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed November 13, 2013

I had upgrade to a lake view room which cost me HK1500 average for 2 nights. Room size is ok with a balcony facing the lake. The room was newly renovated, but without any air condition. Free wifi in the entire property and the speed is good. The breakfast is average but worth a try. The hotel is about 10mins away from the central station by bus (taking route 24 bus, and the bus stop is just opposite to the hotel).

  • Stayed: October 2013, traveled with family
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1  Thank Clive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded November 14, 2013

Good day from Luzern

Thank you very much for your kind feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

Looking forward to welcoming you at another occasion at the Hotel Seeburg in Luzern we send you best regards from Luzern.

Simone Brun
Head of Administration

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Reviewed October 18, 2013

We spent 2 nights at the Seeburg and had a great experience. The location by the lake was wonderful. The hotel is probably 12 minutes outside of town. We took a cab from the train station to the hotel, which was quick but not cheap. There is a bus stop directly outside the hotel and that is how we went to and from town the rest of our stay. Upon check-in we received a complimentary upgrade to a Lake View room and it was awesome. We also received three 10 Euro credits for the restaurant but did not use them.

The rooms were a reasonable size for european standards. They seemed to be recently updated and the beds were comfortable. A quick note on the bathroom situation: The toilet is in a completely different area than the shower and sink. The area with the toilet is somewhat outdated but that's not really an issue. The shower area has been updated but it is small. There is a tiny fridge that you can use in the room and complimentary water is provided. The highlight of our room was the balcony overlooking the lake. We sat out there and sipped drinks and it was beautiful. Staff at the reception was helpful and friendly. I would recommend this hotel.

Room Tip: Make sure you get a lake view room. Upgrades are common but the balcony and lake view are awesome!
  • Stayed: October 2013, traveled with family
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1  Thank LeBeauBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded November 13, 2013

Dear Seeburg-Guest

Thank you very much for your detailled and positive feedback. It gives us the possibility to check our quality and to improve ourselves consistently. We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

We know that the building Seeburg 61 3*, especially the bathrooms, is in a condition that should be renovated. During the last twelve months we have renovated all our standard rooms including the staircase as well as the elevator. The next stage, the renovation of the seeburg 61 building, is already in planning and will be carried out between the next 2 to 4 years.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern so that you can sit again on the balcony and enjoying the beautiful to to the lake and to the mountains.

Yours sincerely,

Simone Brun
Head of Administration

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Reviewed October 16, 2013

Loved the bathroom, even had a towel warmer, would love to have this bath in my home. Close to Luzern, but in quiet lovely location right across from beautiful park and the lake. The room was great, even had attached sitting room and a balcony with table and chairs in front. Transportation excellent, bus stop right in front of hotel, a breeze to go back and forth to town. Luzern scenic town, beautiful old buildings. Wish we would have known we would have just stayed there and not gone any further. Hotel served very nice breakfast, dinner at the hotel
was excellent, best we had in 2 weeks, but a little pricey. Definitely recommend!

  • Stayed: October 2013, traveled as a couple
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Thank retiredatlastinnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded October 18, 2013

Dear guest

Thank you so much for your kind and positive feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us - especially the bathroom.

Looking forward to welcoming you at another occasion at the Hotel Seeburg we send you best regards from sunny Luzern.

Yours sincerely,
Simone Brun
Head of Administration

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

In the close suburban of Luzern with quiet enviorment, free parking, fantastic lake view. Booked for room of mountain view but free updated to a lake view room, which was a surprise. Bus 24 right in front of the hotel and takes only 15' to train station. So this is a good place for travellers driving a car, considering car parking in downtown Luzern is kind of difficult and expensive. Hotel is connected to a old house which now seems to function as a multi-function room, so maybe also a good choice for events.

Room Tip: book for the mountain view rooms which is cheaper, and the hotel will normally update you the lake v...
  • Stayed: October 2013, traveled as a couple
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1  Thank Zhenghua H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded October 18, 2013

Dear guest

Thank you very much for your kind and positive feedback. It gives us the possibility to check our quality and to improve ourselves consistently. You are right - we do have a lot of possibilities for seminar, banquets and all kind of events.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

Looking forward to welcoming you at another occasion at the Hotel Seeburg we send you best regards from Luzern.

Yours sincerely,

Simone Brun
Head of Administration

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

I stayed in this hotel in June 2013. The hotel has a great location right opposite Lake Lucern and Mount Pilatus. The view from rooms is fabulous. The room was of a decent size and the bed was very comfortable. However, the shower area was unbelievably tiny. The service provided by the staff could have been better. I had asked them to deliver a cake at 12 midnight to my room as it was my husband’s birthday eve. The staff said yes but didn’t deliver any cake to us which was very disappointing. The reception staff were not aware about more than half things when we called them to know about the place and attractions there. Though the bus stop is right next to the hotel, the hotel is little far from the station. I had opted for this hotel thinking that there won’t be lake view from the hotels near the station. However, there are hotels near the station having lake view.
Over all the service of the hotel has a lot of scope of improvement

  • Stayed: June 2013, traveled as a couple
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2  Thank swatikarmarkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded October 18, 2013

Dear guest.

Thank you very much for your critical feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We do apologise for the mistake with the birthday cake as well as for the missing knowhow at the reception. Of course we have already discussed your feedback with our team.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern so that we have the possibility to convince you of our improved standard of quality.

Yours sincerely,
Simone Brun
Head of Administration

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

Hi,

We recently stayed at the Seeburg and are pleased to report that we were more than happy with our stay with this wonderful hotel. The location by the lake was fantastic, not central, but close enough (10-15 min by bus 24, every 15 min or so). We were thrilled to receive a complimentary upgrade from forest view rooms to lake view rooms (3 rooms 6 guests+1 baby). The hotel also generously provided us with some meal credits which we could not use unfortunately due to dietary restrictions (vegetarian) and limited vegetarian options. Their Alexander lounge was quite lovely to sit and watch the lake. Rooms were a reasonable size, well furbished, separate bath/shower and toilet. Some complimentary bottles of water were provided and the toiletries were adequate. Staff at the reception was warm welcoming and ever helpful.

Once again, thanks for a great stay. Only gr8 things to say about this hotel, absolutely recommend.

Note: the hotel did not have a pool/spa etc but this wasnt a big deal for us as we were in lucerne for only 2 nights and mostly used the hotel as a place to sleep.

Room Tip: Go for Lakeview!
  • Stayed: October 2013, traveled with family
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1  Thank carpediem_shu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded October 18, 2013

Dear guest.

Thank you so much for your positive and detailled feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We are very pleased to hear that you were mor than happy with our stay at the Hotel Seeburg Luzern.

Looking forward to your next visit in Luzern we send you best regards.

Yours sincerely,
Simone Brun
Head of Administration

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Philippe ¨
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Simone B, Head of Administration at Hotel Seeburg, responded to this reviewResponded October 18, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Seeburg

Address: Seeburgstrasse 53 - 61, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #18 of 67 Hotels in Lucerne
Price Range: $147 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Seeburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hospitality and tradition, atmosphere and pleasure are united in the legendary Hotel Seeburg. It is not only the oldest hotel at Lake Lucerne, but an impressive destination offering exclusive comfort, well-being and a unique view of the lake and mountains. Hotel Seeburg 3* has 45 standard rooms, 11 deluxe rooms and 5 designer junior suites. The multipurpose Seeburg Room - with a spectacular view of the lake and mountains - unites the rich tradition of the Seeburg with contemporary architecture. The famous Panorama Room, dating from the 19th century, is among the most beautiful rooms in Switzerland. In the open-air Sunset Bar one can relax and enjoy the warm summer evenings while in the colder months, the Rigi Cabin awaits your visit for a rustic evening. You'll enjoy a wonderful sense of well-being in this lovely residence. ... more   less 
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