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Hotel Seeburg
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Reviews (624)
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318 - 323 of 624 reviews
Reviewed September 15, 2012

This is the worst hotel we have experienced during our trip through Europe. I'm writing this at 3:30am in the morning while at the hotel as I can't sleep due to the loud music coming from the hall where there is a wedding going on. Deep bass and loud screams is all we hear. I should've known when I first checked into my room and there were complimentary ear plugs (which do nothing to muffle the bass). The reply from the front desk when I called down was that it shouldn't be much longer. Great - as if going to bed at 4am is going to rescue the day I'm going to lose tomorrow due to fatigue.

Other cons: The hotel is very dated. There was a smell in our room (from the carpet I think - almost mildew like), which of course got much worse once we had to close the windows due to the noise. They advertise free parking, but there is a very limited number of spaces, after which you are left on your on to go find.

I due not recommend this hotel at all.

  • Stayed: September 2012, traveled as a couple
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3  Thank WJTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this reviewResponded September 17, 2012

Dear Guest

Thank you for your feedback .

We do apologize for the for the bad night you had because of the wedding party.

We do know that the building seeburg 61 is in a condition that should be renovated. Last February we have realized the renovation of the standard rooms with lake view including a soft renovation of the bathrooms. The next stage, the renovation of the standard rooms to the side (you stayed in) is already in planning for next winter as well as the renovation of the whole building seeburg 61 which should be carried out between the next 2 to 4 years.

We always try our best that our guests feel welcome. This primary goal we haven't achieved at all. We do apologize for your negative experience. A complaint is not always just negative, the give us the chance to improve ourselves. Thank you! Yours sincerely, Simone Brun, Head of Administration, Hotel Seeburg Luzern.

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Reviewed August 31, 2012

My profile picture is the view from our room one morning like glass!! I honestly couldnt describe the beauty i was seeing, iv not seen anything like this!! OMG its just stunning!! When we arrived the weather was grim,and everything seemed grey, tnext day we woke up, like in a different country sun beaming down low puffy clouds and the beauty of the hotel and the surroundings! just so special! your surrounded by locals!

The hotel is so so pretty, and so old fashion, but so romantic, and typically switzerland, the lift - you just open a swing door and up it goes then just push to get out! so so old fashioned felt like i was in an old movie! Its a real lovely place, very very quiet and minutes from the bus stop where you can go pretty much anywhere!
Easy links into the mountains,
Oh and the ferry stops right outside the hotel! which was perfect!

The hotel staff are so lovely and served us tea by the lake! 1 of a real highlights of our trip!
The hotel seems a little un clean (the blacony carpet) in comparison to some we have stayed at, but it wasnt gross and the bathroom was spotless! any dirt didnt seem to matter with all the plus points!
This was 1 of our last destination before home, and im so glad we decided to stay here!
We went to a local festival and saw some traditions of switzerland, this was a real treat!

Room Tip: Balcony Lake view ALWAYS!!
  • Stayed: July 2012, traveled as a couple
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1  Thank 1Char
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this reviewResponded September 2, 2012

Dear Guest.

Thank you very much for your rating on TripAdvisor.

We know that the seeburg 61 is in a condition that should be renovated. In 2003 we have done the renovation of the restaurant alexander, the lounge at seeburg and seeburgsaal. The next stage, the renovation of the seeburg 61 buildig is already in planning and will be carried out between the next 3 years.

We always try our best that our guests feel welcome. It is a pleasure to hear that you had a wonderful stay in our Hotel Seeburg.

We look forward to welcoming you again in our hotel.

Best regards

Simone Brun
Head of Administration
Hotel Seeburg Luzern

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Reviewed August 19, 2012

  • Stayed: August 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 24, 2012

It was a wonderful experience. The view from the rooms towards the lake was marvelous. We stayed at the hotel for 5 nghts and we enjoyed a lot. There were very good public transport connections right from infront of the hotel to the city center and all other main attractions. Overall it was a very good and enjoyable stay.

  • Stayed: July 2012, traveled as a couple
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Thank Indiginous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this reviewResponded July 26, 2012

Dear Seeburg-Gest

Thank you very much for your excellent rating on tripadvisor. We always try our best that our guests feel welcome.

It is a pleasure to hear that you had a wonderful stay in our Hotel Seeburg.

We look vorward to welcoming you again in our hotel.

Best regards

Simone Brun
Head of Administration

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Reviewed July 17, 2012

Stayed while on a 6 day tour around Switzerland. Amazing room and wonderful restaurant food. Our evening meal was one of the best we enjoyed whil touring this amazing country while the breakfast buffet was varied and wonderfully laid out. Reception gave the warm welcome referred to by other reviews and were more than helpful when it came to Lucern travel advice. Local bus stops right outside the hotel

  • Stayed: July 2012, traveled as a couple
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Thank greytraveller1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seeburgluzern, Leiterin Administration at Hotel Seeburg, responded to this reviewResponded July 19, 2012

Good day from Luzern

Thank you very much for your excellent rating on tripadvisor. We always try our best that our guests feel welcome. It is a pleasure to hear that you had a wonderful stay in our Hotel Seeburg.

We look vorward to welcoming you again in our hotel.

Best regards
Hotel Seeburg Luzern
Simone Brun
Head of Administration

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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