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“Nice hotel with Swiss efficiency and charm”
Review of Hotel Krone Luzern

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Hotel Krone Luzern
Ranked #14 of 68 Hotels in Lucerne
Certificate of Excellence
Virginia Beach, Virginia
Level Contributor
494 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
“Nice hotel with Swiss efficiency and charm”
Reviewed May 1, 2012

Centrally located hotel. We walked from the trainstation, down and across the river and reached the Hotel Krone in 10-15 minutes. It is a modern hotel in an historic building within easy reach of all the istes. The room even included a Nesspress coffee maker, making us feel right at home. The breakfast was wonderful. The staff had the warmth of the Swiss, with an emphasis on effenciency. We would stay again without hesitation.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynn1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
San Francisco, California
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 20, 2012

Great location, right in old town and 5 min walk to the train station.

We got one of the corner rooms and it was quite large. The couple we traveled with had a different room which was quite smaller. Though our room was large, it did not have any ventilation, no temperature control. However, you can open the window for that nice breeze. Our windows face the old town wine market which was a plus.

The place was spotless but the bathroom smelled like mildew. Also, the hallway can smell like heavy cigarette smoke which works its way into your room.

Breakfast was decent, with bread, croissants, cheese, cold meat, cereal, yogurt, and fruit.

Tip: there is a CO-OP supermarket behind the hotel where you can find affordable chocolate for gifts. You can also find affordable groceries including bottle water.

Try to make it to at least one or both of the mountains (Rigi and Pilates).

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 10, 2012

We are a family of 4 with kids aged 3 and 5 and often have accomodation issues. The Kron was a great place to stay with the family over Easter weekend (6-8 April). It is in the middle of old town, the room we stayed in had 4 beds and was very comfortable. Being in the middle of old town it provided easy access to all the tourist attractions, restaurants, and bus transportation is just a short walk from the hotel along the river. Our room faced a side street and was a bit loud on Saturday night, but nothing we could not live with or that woke up the kids (take into account that the weather was not great). This was our first stop in Lucerne and we are happy to have stayed at the Kron.

Room Tip: If you are with 2 kids, chose the room the double with four beds.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JCaballo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2012

Amazing experience, the hotel is in the centre of Luzern’s old town where you can find most of the city’s attraction. The relaxing ambience, the rooms are clean and neat, the staffs are helpful, worth every penny. definitely will stay there again.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aji L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Gan
Level Contributor
182 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed February 25, 2012

Many of you have heard about the february carnivals in Europe. The Fasnacht in Luzern is one of the most famouse and a great experience. It is a 5 days of celebrations music, food, wine beer and dancing in the streets and in the bars. Most of the activity is around the old town.
We chose Krone hotel in the midst of the old town - in the wine market square. Its 3 stars rating made us to hesitate for a moment but prices during this carnival are extremely high so we took the risk.
When we checked in, there was a huge box full of ear-plugs on the counter. We soon found out how necessary they were.
The room, not too big, small TV - who needs one, and very welcoming decor. modest but clean like a new hospital. The bathroom is shiny - I never found out how do they make their faucets to look shinier and brighter than the ones you see in a store.
Breakfast (included) was a demonstration of European style. A small buffet with not a large selection but each product was perfect. The cheeses would make your dietician commit suicide, the breads might cause the same to your local bread shop owner. Service "comme il faut" not over-smily quiet efficient. We could hardly leave the dining room
The location - in the middle of the heart of the midst of the events. in the wine market square, where the bands come to prepare their walk, the celebrating groups come to eat and drink and dance and hang around or eat a sausage out of the zillion sausages boots around (we ate at 15 - we cannot make a recommendation though. they are all good)
Back in the room, the music don't stop before 4am and waks you up with the beating of the huge drums around 5am
The ear-plugs - help but do not eliminate the sounds
If not the price (160CHF / nght) we would sell our house and move in.
Go to the fasnacht on February. Reserve the Krone hotel. Do not expect to sleep!

Room Tip: ask for the rooms facing the wine market square - the noise is all over anyway, and who wants to sle...
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eli G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
143 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed January 22, 2012

I book the Best Western Krone via HRS. To come to the hotel with the car was a problem, because it is placed in a pedestrian zone. When we came to the hotel by foot, we were told, that we can come with the car directly. You will let there a key, they park the car for you over the night (for 27 Sfr) and bring it back at agreed hour next morning. I was surprised, when i realized, that we will get a room in the Magic Hotel some 150m away, which belongs to the Best Western, however the breakfast and the reception is in Krone Hotel. It is not very comfortable, at the web page I have not noticed such information. We've got the Angel room, which means, that the room is furnished with sculptures and pictures of angels. On the first look it looks lovely, but later rather kitshy.
There were floor heating and the room was overheated, the sleeping quality was not very good. the hotel is not worth the value (260SFr for double room with breakfast), the room carried the marks of usage significantly (not proper light, scratched color, etc.).
Wifi is in the room.
For such a hotel a would expect the breakfast with wide variety of choice.
The hotel is placed in very heart of old town, but I would not recommend this hotel, and I will try some else next time.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fero967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alamo, California, USA
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 3, 2012

Friendly and efficient check-in. Short walk from the train station, even in the snow. Super location. Room was spacious with a view.

Room Tip: Top floor, double room.
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teriber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Krone Luzern

Property: Hotel Krone Luzern
Address: Weinmarkt 12, Lucerne 6004, Switzerland (Formerly BEST WESTERN Hotel Krone)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#15 Family Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Krone Luzern 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
The Altstadt Hotel Krone Luzern is located in the pedestrian and cobblestone zone of Luzern. For the arrival and departure, guests with a car are allowed (also taxi) to drive in front of the hotel for unloading. Public parking garages are located nearby. The Altstadt Hotel Krone Luzern offers its guests exclusive valet parking for CHF 27.00 per night. The front desk is on duty from 06:30 until 23:00. The check in after 23:00 takes place at the Hotel des Balances, just across the square. The Altstadt Hotel Krone Luzern is not suitable for disabled guests and wheelchair users. ... more   less 
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Also Known As:
Best Western Krone
Best Western Lucerne
Lucerne Best Western

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