I need to go to 6 stars! This is our second stay at this Hotel (we booked through Inghams) and the first thing the desk staff said to us was "Welcome back". A really good start. We checked in and when shown the room the comment was "Surprise - you have been upgraded to a superior room". A lovely room at that.
A lovely hotel overlooking the lake with balcony.
The staff here are really lovely and always most helpful. The accommodation is great and all we could expect.
As we travelled with Inghams we were booked in for Half board. Breakfasts are to die for - self service with a great range of choice in a dining room outdoors. Dinner for Half \board guests is from a set menu with two starters a choice from three mains and a dessert. The food is lovely.
One very slight criticism is that when the dining room is heavily booked (with probably some non-resident guests) delays between courses could get extended but in this lovely atmosphere and food worth waiting for who cares!
Two particular members of staff stand out for comment as being extra helpful namely Lisa on the front desk and Karin ( a trainee) in the dining room. Both went out of their way to make us welcome although all staff were fine without exception.
WE were fortunate with the weather. Hot to very hot for a week. Although the hotel does not have air con in bedrooms, fans are available for each room and the type of building construction makes for some cooling effect.
All in all a wonderful holiday made special by the hotel staff. We hope to return.
- Official Description (provided by the hotel):
- Appealing Art Deco-style Hotel located on a hill overlooking Lake Lucerne. The epitome of outstanding hotel management, individuality and joie de vivre. With fantastic views across Lake Lucerne towards the central Swiss Alps, the hotel is in a peaceful location, yet still only a few steps away from Lucerne's picturesque old town. ... more less
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- Also Known As:
- Art Deco Lucerne