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“Scenic balconies”
Review of Hotel des Balances

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Hotel des Balances
Ranked #5 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed July 11, 2013

Tis hotel is a ten minute walk from the train station on the other side of the river. We stayed for two nights (July 5-6, 2013) and had a river view room with a small balcony. The view from the balcony was stunning. The room decor is modern with a minimilist flavor. The bed was comfortable but we had trouble sleeping due to having no air conditioning in the rooms. The only option is to keep the windows open and prey for cool weather. The bathroom lights make that small room so hot you can be sweating again soon after taking a shower. Restaurant serves good food but gets crowded and reservations are highly recommended. Luzern is a lovely town. Although we loved the views from our room and the location of Hotel des Balances, next time we visit Luzern we might opt for an alternative accommodation with air conditioning depending on the time of the year.

Stayed: July 2013, traveled as a couple
Thank PHIZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 11, 2013

My 27 year old son and I recently spent 3 nights here and thoroughly enjoyed it. Eating on the terrace along the river is an absolute must. The staff and accomodations were top notch. The location is easy walking distance to many of the "must see" and "must do" things in Luzern.

Room Tip: The view from the balcony on the 5th floor is wonderful
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  • Stayed: July 2013, traveled with friends
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1  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Let's start with the obvious: the location. Ideally situated in the centre of Lucerne, right on the waterfront. If you can afford it, ask for a river-side room, it is well worth the extra to wake up to stunning views of the mountains. My room was very well furnished, very comfortable bed, good lighting, a roomy balcony with a table and chairs and last but not least, a superb bathroom. A goody bag of l'Occitane products and some nibbles were waiting for me in my room, a very nice and appreciated touch.
The restaurant offers good quality food, albeit on the expensive side but there are also plenty of good restaurants within walking distance.
All in all, a very pleasurable stay and I definitely recommend les Balances.

Stayed: June 2013, traveled on business
Thank LisaK_511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

It was a pleasent stay. Our room was very nice with a river view. We really enjoyed having our coffee on the balcony(there is a coffee machine in the room, check the pics).
The room is well designed but the bathroom was a bit small. I liked how they put Loccitane products (shampoo, lotion, shower gel and many other stuff) in a small bag in the bathroom!
You will find an umbrella in the room and we asked for another one.

The hotel staff were very helpful and professional.

Recommended!

Room Tip: river view !
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  • Stayed: June 2013, traveled as a couple
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Thank Hadya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

We have stayed in Hotel des Balances twice, the first time over 20 years ago, and now again in June/ July with our adult children for 5 nights. The hotel has been fully renovated, in a fairly modern style, which I am not sure sits so comfortably with the historical nature of the building.
Check in was smooth, our rooms were ready on arrival. We had a suite with whirlpool and river views which was very large, with a large bathroom (2 separate toilets)and wonderful views of the river and city, and our children had a twin river view room which was rather small, but lovely views. The reception staff are very helpful. Breakfast was delicious and plentiful, although would prefer it included in the room rate. The bar was buzzing on most nights, with many locals as well as tourists.
The reception recommended 2 wonderful local Swiss restaurants, as we wanted to try the local food - The Swiss House was just incredible - a unique experience and worth the very high price point.
Negatives - basic housekeeping, thin towels and not very plentiful.
The position of the hotel was perfect for us, right in the middle of things, but not too busy or noisy because of the water.

  • Stayed: June 2013, traveled with family
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Thank freddiefrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

We really enjoyed the location in the Altstadt and our room overlooking the river, with balcony. The rooms are well designed and the hotel staff is very professional and helpful. Two caveats: (1) breakfast is not included; and (2) on the last Saturday of June the live music from the Luzernerfest stage across the river will keep you up until 4am. The restaurant is excellent for dinner; we particularly enjoyed the sampling of different starters offered as an option on the menu.

Stayed: June 2013, traveled as a couple
Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

Great Hotel, great location. Beautiful views of the lake. make sure you get a balcony room. The food was ok, and they charged extra for 2 hour late check out. but still worth it, and will come back again.

  • Stayed: June 2013, traveled on business
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1  Thank Lily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Price Range: $179 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Official Description (provided by the hotel):
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 
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Also Known As:
Des Balances Hotel
Des Balances Lucerne

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